Note: The job is a remote job and is open to candidates in USA. W Insurance Company is a direct-to-consumer insurance company providing auto and property insurance products. The Sales Agent generates and processes new insurance business, evaluates eligibility, supports customers, and achieves sales goals in a fast-paced remote environment.
Responsibilities
- Generate new business by interfacing with potential customers over the phone to sell, upsell, and promote insurance services offered, and also answer future business inquiries
- Process new business from quote to policy issuance
- Review potential business in order to determine eligibility and approve coverage
- Ensure accuracy and completeness of data
- Provide superior customer service by establishing and maintaining customer relationships to facilitate future selling opportunities
- Achieve production sales goals in a fast-paced, high volume environment
Skills
- Must reside within 80 miles from **1225 Freeport Parkway Coppell TX 75019**
- Full-time (40 hours per week). 100% virtual for 30 days from Monday - Friday between 10:00am CT - 7:00pm CT
- Work schedule assigned after completion of training and based upon business need. Full-time (40 hours/week), 5 days total. Work shifts will be scheduled within the hours of 10:30am CT - 7:45pm CT, plus Saturdays 10:00am CT - 7:00pm CT with one weekday off each week
- * Dedicated, quiet workspace without interruptions
- * Teammates need to have sufficient internet connection capability while working remotely to maintain productivity and excellent member experience
- * Internet Connection Requirements: Minimum speeds include 20 Mbps download, 5 Mbps upload, under 100 ms latency, and less than 1% packet loss. Optimal performance is achieved with 100 Mbps download, 15 Mbps upload, under 100 ms latency, and 0% packet loss. A hard‑wired Ethernet connection may be required if Wi‑Fi is inadequate
- * Demonstrated ability to uphold productivity and confidentiality in a remote setting
- * Regular attendance in virtual team meetings and training sessions
- * Availability during standard business hours and flexibility for possible shift adjustments
- High School diploma or GED required
- Strong computer, phone, typing, grammar, and multitasking skills
- Excellent customer service, active listening, and problem‑solving abilities
- Ability to balance efficiency and quality in a fast‑paced environment
- Strong attention to confidentiality and compliance with company guidelines
- Flexible to work extended hours, weekends, nights, and holidays
- Team‑oriented with positive communication and collaboration skills
- Property & Casualty or Personal Lines license required (or ability to obtain within 90 days; training and fees covered)
- Spanish fluency required for bilingual queue (assessment provided)
- Must reside within 80 miles of 901 Bagby Street, Houston, TX 77002 / 1225 Freeport Parkway Coppell TX 75019 / 10501 Montgomery Blvd Albuquerque, NM 87111
- College degree preferred
- Previous insurance or call center experience preferred
Benefits
- Commission
- 10% shift differential
- An additional $0.50/hour for English/Spanish fluency (assessment provided)
- Remote training: Full-time (40 hours per week), 100% virtual for 30 days
- Remote work opportunities
- Health coverage for medical, dental, vision
- 401(K), Roth 401(k) saving plan with company match
- Tuition assistance
- Employee appreciation and recognition
- Property & Casualty or Personal Lines license training and fees covered
Company Overview