Note: The job is a remote job and is open to candidates in USA. Co-Active Training Institute (CTI) is an employee-owned organization that trains coaches and leaders through transformative coaching and leadership programs. The Sales Advisor will convert inbound leads, guide customers through registration, support follow-up opportunities, and help develop consultative B2B sales with organizational buyers such as HR and L&D leaders.
Responsibilities
- Convert inbound leads into customers by effectively communicating the value of our coach training and leadership programs
- Guide prospective participants through the registration process, ensuring a seamless experience
- Respond promptly and professionally to questions from potential candidates and participants, providing accurate information and addressing their concerns
- Embody the ethos of Co-Active customer support and channel it in every interaction
- Follow up with current customers to identify and offer additional opportunities that meet their needs and enhance their experience with our programs
- Maintain detailed, accurate records of interactions with leads and customers in our CRM to ensure efficient follow-up and reliable reporting
- Achieve individual and team conversion targets and contribute to overall sales and revenue goals
- Identify and qualify organizational opportunities that surface through inbound conversations (for example, participants exploring coach training for their teams or companies) and progress them toward a proposal
- Execute targeted outreach to HR, L&D, OD, and Talent leaders through calls, email, social media touchpoints, networking, and events as our B2B offerings become available
- Guide prospects through a needs-based discovery process to understand organizational challenges, talent development goals, and growth potential
- Create and present proposals that align with each client's values, culture, and business objectives
- Contribute to the development of B2B sales assets, messaging, and playbooks alongside the sales leadership team
- Collaborate with the sales and customer success teams to ensure a cohesive, customer-focused approach
- Stay current on our program offerings and industry trends to provide informed recommendations
- Represent the company at webinars and events to elevate brand awareness and connect with potential clients
- Suggest and help implement improvements that streamline processes and elevate the customer experience
- Occasional availability outside of normal working hours, for example to support webinars
Skills
- 4+ years of experience in consultative sales with a proven track record of closing, preferably in education, coaching, training, learning & development, or professional services
- Demonstrated ability to manage a high volume of inbound conversations (calls, email, follow-ups) while staying organized and responsive
- Experience qualifying leads using BANT or an equivalent framework
- Experience with, or a demonstrated appetite for, generating new business through outbound prospecting and relationship building
- Proficient in CRM platforms (e.g., HubSpot) and digital sales tools
- Self-directed and accountable: able to manage time effectively, prioritize inbound demand, and hit conversion targets while building longer-cycle opportunities
- Proven track record of consistently meeting or exceeding sales quotas
- Able to listen deeply, ask thoughtful questions, and tailor messaging to both individual and executive audiences
- Driven and confident, willing to initiate communication and action to earn new business, whether from an inbound lead or a cold organizational prospect
- Self-motivated and committed to achieving aggressive performance targets
- Able to switch between fast inbound conversion and longer, multi-stakeholder B2B cycles without losing momentum on either
- Understanding trends in corporate learning, coaching, and employee development
- Able to collaborate across departments with humility and professionalism
- Able to spot inefficiencies, enjoy problem solving, and take on tasks of varying scope
- Lifelong learner with a growth mindset who is drawn to the Co-Active way of working
- Experience selling to HR, L&D, OD, or Talent leaders, or a strong understanding of how organizations buy learning and development
- Completed coach training (Co-Active or another accredited program), or hold or are pursuing an ICF credential; or
- Meaningful exposure to coaching, for example as a client, through a leadership development program, or by working closely with coaches in a prior role
Benefits
- You'll work remotely from your home
- Medical, dental, and vision plans available
- Monthly Wi-Fi stipend
- Generous PTO and annual holidays
- Employee Stock Ownership Plan
- 401k Retirement Plan
- Free Employee Registration Program for our very own CTI programs
- Parental leave
Company Overview