Note: The job is a remote job and is open to candidates in USA. Zimmer Biomet is a medical technology company focused on improving patient mobility through innovative products and technologies. The Robotics Clinical Sr Sales Representative promotes and supports technology-centric product launches, develops account-specific launch plans, trains surgical teams on the ROSA™ system, and provides clinical support during technology cases. The role also supports account onboarding, technology upgrades, customer satisfaction, documentation, and annual training requirements.
Responsibilities
- Develop account specific launch plan to enable locally sustainable support and use of new technologies
- Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system and other technologies
- Partners with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during enabling technology cases
- Supports advanced technology upgrades as required
- Responsible for key administration duties
- Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances
- Follow all internal communication and documentation policies (QA)
- Attend annual trainings as required
Skills
- Strong interpersonal and communication skills
- Strong presentation and demonstration skills
- Proven track record of achieving strong results
- Bachelor's degree in Business, Sales, Marketing, or technical discipline preferred
- A combination or education and experience considered
- Minimum of 3 years of clinical sales experience or one year of orthopedic (joint replacement) sales or case coverage experience preferred
Benefits
- Development opportunities
- Robust employee resource groups (ERGs)
- A flexible working environment
- Wellness incentives
- A culture of recognition and performance awards
- $50,000 - $75,000 USD incentive pay
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