Note: The job is a remote job and is open to candidates in USA. Triptastic Adventures is expanding its remote support team and seeking a Client Account Support Assistant. The role supports clients by coordinating reservations and related services, providing recommendations, managing updates and concerns, and maintaining accurate records while working independently and collaboratively.
Responsibilities
- Assist clients with organizing and coordinating personalized plans
- Research, compare, and confirm reservation options
- Provide accurate information and thoughtful recommendations
- Communicate professionally via email, phone, and messaging platforms
- Manage updates, changes, and service-related concerns
- Maintain accurate client records and documentation
- Participate in training and team meetings
Skills
- Legal eligibility to work (US, UK, Mexico, Australia, or Spain)
- Strong English communication skills
- Customer service skills
- Reliable internet and smartphone (computer is also recommended)
Benefits
- Fully remote
- Flexible scheduling
- Ongoing training
- Access to incentive programs and special perks
- Supportive and collaborative team culture
Company Overview