Note: The job is a remote job and is open to candidates in USA. Zeektek is hiring QA Engineers to support testing for an AWS Connect-based contact center platform. The role focuses on validating dialer and IVR functionality, developing automated tests, performing API and database testing, and collaborating with Agile stakeholders.
Responsibilities
- Test dialer and/or IVR functionality on the AWS Connect platform
- Define test strategy, scenarios, and test cases from requirements
- Develop and maintain automated test scripts (GitLab CI automation)
- Execute test cases, log and track defects (JIRA Cloud), and document in Confluence/qTest
- Perform API testing and validation using Postman and SoapUI/ReadyAPI
- Conduct database testing/automation against SQL DB, AWS RDS, and DynamoDB
- Test AWS Connect Lambda functions
- Prepare, submit, and smoke-test test data on dialer platforms
- Collaborate closely with Agile team stakeholders
Skills
- Hands-on experience testing data on dialer platforms
- Experience building test automation scripts in GitLab
- Experience with API testing/automation tools: Postman, SoapUI/ReadyAPI
- Proficiency in JavaScript and/or Python for test automation, with Cypress and Playwright
- Database testing experience: SQL, AWS RDS, DynamoDB
- Strong Linux skills
- Experience with defect tracking and test documentation (JIRA Cloud, qTest, Confluence)
- Strong communication skills; self-driven and proactive in an Agile environment
- Genesys Cloud CX Developer certification
- AWS Certified Developer or AWS Certified Solutions Architect – Associate
- Prior experience testing within an Agile framework
Benefits
- 100% Remote
- Contract-to-hire possibility
Company Overview