Note: The job is a remote job and is open to candidates in USA. DIMONT is a provider of insurance claims management and adjustment services supporting mortgage lenders, servicers, and investors. The Property Damage Claims Administrator provides administrative support throughout the claims process by organizing documentation, coordinating inspections, updating claim systems, communicating with insurers, and ensuring claims progress accurately toward carrier filing.
Responsibilities
- Research, obtain, and supply documentation needed to support property damage claims, and file notices of claims
- Confirm property damage and availability with brokers, and coordinate with carrier adjusters to ensure properties are inspected in a timely manner
- Access our priority claims system and other client systems to update and add information needed to move each claim forward for the adjuster
- Obtain and follow up on insurer acknowledgments to keep claims moving, and respond to insurer calls to resolve issues as they arise
- Review BPOs and inspection reports for damage
- Independently prioritize claim related tasks and follow through within the timeframe allotted
- Provide a high level of customer service to clients throughout the claims process
Skills
- High school diploma or equivalent required
- Self-motivated with the ability to manage a full workload independently and exercise sound judgment on day to day tasks
- Excellent computer skills, including proficiency in Microsoft Word, Excel, and Outlook
- Exceptional verbal and written communication skills
- Ability to prioritize multiple, often conflicting priorities and organize work to meet tight deadlines
- Strong time management skills with consistent follow-through on claim requirements
- 1+ year of experience in property insurance claims, property damage claims, mortgage servicing, or property preservation preferred
- Candidates with strong experience in title, escrow, REO, or other detail driven documentation roles are also encouraged to apply
- Associate's degree or equivalent experience preferred
Benefits
- Fully remote work arrangement
- Resources and support are available when needed
- Opportunity to build expertise in property damage claims administration
- Flexibility and opportunities to contribute to DIMONT’s continued success
Company Overview