Note: The job is a remote job and is open to candidates in USA. WebFirst, LLC, a Redhawk Company, provides federal digital services, web modernization, content management, and customer experience initiatives. The Project Manager / Scrum Lead will lead Agile delivery teams, manage project execution, facilitate Scrum practices, and coordinate clients, stakeholders, vendors, and technical teams. The role also oversees project planning, risk mitigation, reporting, team collaboration, and process improvement.
Responsibilities
- Serve as Scrum Lead for one or more cross-functional delivery teams
- Facilitate all Agile ceremonies, including:
- Daily Standups
- Backlog Refinement
- Sprint Reviews/Demos
- Retrospectives
- Coach teams on Agile principles,Kanban,Scrum practices, and continuous improvement
- Remove impediments and proactively address delivery risks
- Track velocity, team capacity, and sprint commitments
- Develop andmaintainproject plans, schedules, milestones, and deliverables
- Monitor project scope, budget, resource allocation, and timelines
- Identify, document, and mitigate risks and issues
- Prepare and deliver status reports to leadership and clients
- Coordinate dependencies across multiple projects and teams
- Support contract deliverables, reporting requirements, and project governance activities
- Serve as a primary point of contact for clients and stakeholders
- Facilitaterequirementsgathering and project planning sessions
- Translate businessobjectivesinto actionable work plans
- Manage stakeholder expectations and communication
- Build trusted relationships with client leadership and project teams
- Foster collaboration among developers, UX/CX specialists, business analysts, content strategists, QA personnel, and client stakeholders
- Promote accountability, transparency, and team ownership
- Support resource planning and onboarding activities
- Mentor junior project managers and Scrum Masters as needed
- Maintain project and sprint tracking within Jira or equivalent platforms
- Develop dashboards, reports, and metrics for leadership review
- Support process improvement initiatives and organizational Agile maturity efforts
- Coordinate release planning and production deployments with technical teams
- Lead teams that consistently deliver high-quality work on time
- Build strong relationships with clients and internal stakeholders
- Drive accountability whilemaintaininga servant-leader mindset
- Improve team performance through coaching and continuous improvement
- Effectively balance project management discipline with Agile flexibility
Skills
- * Bachelor's degree or equivalent experience
- * 5+ years of project management experience leading software, digital, or web modernization projects
- * 3+ years serving as Scrum Master, Scrum Lead, or Agile Project Manager
- * Demonstrated experience managing cross-functional technical teams
- * Strong understanding of Agile, Scrum, Kanban, and hybrid delivery methodologies
- * Experience with Jira, Confluence, Microsoft Teams, and Microsoft Office Suite
- * Exceptional written and verbal communication skills
- * Strong facilitation, conflict resolution, and stakeholder management skills
- * Ability to manage multiple priorities in a fast-paced environment
- * Experience supporting Federal Government programs and contracts
- * Experience with CMS platforms such as Drupal, WordPress, or Sitecore
- * Experience supporting healthcare, public health, or human services agencies
- * Familiarity withDevSecOps, CI/CD pipelines, cloud hosting, and modern software delivery practices
- * PMP certification
- * Certified Scrum Master (CSM), PSM,SAFeScrum Master, or equivalent Agile certification
- * Experience managing distributed or remote teams
- * Ability to obtain andmaintaina Public Trust or higher clearance
Benefits
- Performance-based bonus opportunities.
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Paid time off and company holidays.
- Professional development and certification support.
- Remote-first work environment.
Company Overview