Note: The job is a remote job and is open to candidates in USA. Big Red Rooster Flow is a company seeking a Project Manager - Refrigeration to oversee commercial refrigeration projects across multiple retail customer locations. The role manages project lifecycles, coordinates installations and replacements, oversees budgets, schedules, procurement, documentation, stakeholder communication, and resolves project risks and issues.
Responsibilities
- Manage refrigeration project lifecycles from kickoff through completion, ensuring projects are delivered on time, within budget, and according to customer specifications
- Coordinate refrigeration installations, equipment replacements, remodels, energy efficiency upgrades, and maintenance-related projects across multiple retail customer locations
- Develop, review, and maintain project estimates, quotes, schedules, budgets, and related documentation while ensuring alignment with project objectives and deadlines
- Collaborate with customers, subcontractors, field technicians, suppliers, supervisors, and internal teams to ensure successful project execution
- Identify issues in project scope, site conditions, equipment needs, scheduling, or installation and communicate with the appropriate team members or contractors for resolution
- Monitor project milestones, change orders, risks, delays, and customer deliverables, escalating concerns when needed
- Manage procurement and delivery of refrigeration equipment, controls, components, and materials to support project timelines
- Maintain accurate project documentation for customer communications, internal reporting, purchase orders, schedules, change orders, and closeout requirements
- Maintain and understand customer, brand, and refrigeration product offerings to respond to questions and support project decisions
- Use internal systems and reporting tools for project tracking, communication, documentation, and performance management
- Identify opportunities for process improvement and communicate recommendations through the proper channels
- Contribute to a positive company and team culture and perform other duties as assigned
- Provide clear, concise, and professional written communication to customers, contractors, suppliers, technicians, and internal stakeholders
- Facilitate communication among project stakeholders by providing regular updates, progress reports, timeline changes, and issue resolution updates
- Read, analyze, and interpret project documents, site information, refrigeration specifications, contracts, quotes, and schedules
- Respond effectively to customer concerns, sensitive inquiries, escalated issues, and service-related questions
- Verbally communicate effectively with clients, customers, field teams, and vendors
- Share expertise, best practices, and lessons learned clearly to foster learning and promote knowledge across the team
- Escalate appropriately when there are questions, risks, delays, customer concerns, or unresolved project issues
- Demonstrate willingness to face challenges and solve problems while maintaining effective customer relationships and meeting or exceeding customer requirements and expectations
- Identify and address project issues, conflicts, and challenges promptly and effectively by using problem-solving skills and collaboration with stakeholders
- Interpret a variety of instructions furnished in written, oral, diagram, blueprint, technical specification, or schedule form
- Assess site conditions, material needs, equipment availability, labor constraints, and timeline risks to support efficient project planning and execution
- Use sound judgment to prioritize tasks, resolve competing demands, and keep multiple refrigeration projects moving forward
Skills
- Minimum of 3 to 5 years of project management experience in commercial refrigeration, HVAC/R, mechanical contracting, construction, retail facilities, or a related field
- Required experience working with multiple retail sites, including coordinating projects across multi-location retail, grocery, food service, cold storage, or similar commercial environments
- Ability to successfully coordinate multiple staff members, subcontractors, vendors, technicians, and customer contacts at different levels
- General business background with working knowledge of project management principles, practices, and techniques
- Strong analytical, organizational, budgeting, and problem-solving skills
- Excellent communication and time management skills with the ability to manage a fast-paced and constantly changing work environment
- Ability to manage competing deadlines, project priorities, and customer expectations across several active sites
- BS or BA degree in Construction Management, Engineering, Business, Project Management, or equivalent experience
- Proficient in Microsoft Office Suite, including Excel, Word, Outlook, and Project or similar project management tools
- HVAC/R certification, refrigeration industry training, EPA certification, or equivalent industry experience is a plus
- Experience managing commercial refrigeration projects, equipment replacements, remodels, or installation projects preferred
- Knowledge of refrigeration systems, controls, compressors, condensing units, rack systems, and related equipment preferred
- CAPM or PMP certification preferred
Company Overview