Note: The job is a remote job and is open to candidates in USA. UnitedHealth Group, through Optum and OptumRx, delivers technology-enabled healthcare and pharmacy benefit services to millions of people. The Project Manager will lead client onboarding and implementation projects, coordinate benefit and formulary activities across internal teams, monitor risks and performance, and communicate status to clients and senior leadership.
Responsibilities
- Manage the entire client on - boarding project for implementation, main contact for the client
- Conduct the client benefit discussions with all parties and ensure client sign - off for their benefit intent forms
- Coordinate efforts with internal departments for the creation of formulary, specialty products and pharmacy networks
- Report client status and issues at weekly leader meeting
- Coordinate formulary / specialty disruption analysis to impacted membership
- Work with Operations, IT and Functional leaders to proactively identify implementation issues and drive their resolution
- Facilitate meetings at various levels of the organization, including management weekly reviews
- Monitor, track and report implementation status and performance, internally and the client
- Identify implementation risks, implement a mitigation / action plan and drive improved outcomes, communicate to senior leadership
- Ensure accuracy of plan updates and missed deliverables from all teams
- Manage pre - implementation audits with the audit department and the client
Skills
- High School Diploma / GED
- Must be 18 years of age OR older
- Experience with working in a client facing environment
- Experience in working with a pharmacy OR medical team
- Intermediate level of proficiency with Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook (Word - create and edit documents / Excel - input data and run reports / PowerPoint - create and edit presentations / Outlook - manage email)
- Ability to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm from Monday - Friday (flexible within an hour), including the flexibility to work occasional overtime as needed and work weekends most of December and January including New Year's Eve and New Year's Day
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
- Strong communication and organization skills
- Critical thinking and problem solving skills
- Adaptable to thriving in a fast - paced environment
- PMP Certification
- Pharmacy Benefit Management experience
- Proficiency with Microsoft Project (developing a schedule, assigning resources to tasks, tracking progress, managing the budget, and analyzing workloads)
Benefits
- National remote work flexibility for employees outside specified office-required locations
- Weeks of on-the-job training
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution
- Career development opportunities
- Support and training
- Growth and development opportunities
Company Overview