Note: The job is a remote job and is open to candidates in USA. Synergis is recruiting for a Program Manager, Service Quality role supporting a Sales Readiness Go-to-Market team. The role drives operational excellence, manages global Sales Readiness programs, coordinates learning initiatives, and tracks and communicates program results.
Responsibilities
- Project management (develop plan, timelines, own completion of milestones) for global Sales Readiness programs
- Create and execute Sales Readiness communication plans
- Own LSS Sales Readiness microsites (type, branding, keeping current)
- Build and publish dashboard of program success (measure and track progress, identify misses, create plan to improve/solve)
- Proactively identify, communicate and mitigate project risks
- Coordination and logistical support for learning programs (offsites, summits, kick-offs)
- Use problem solving skills to logically structure ambiguous problems
- Learn quickly, be proactive, and assume ownership for broad tracks of work
Skills
- Bachelor's Degree
- 6+ years project management experience
- 6+ years of sales experience in a closing role or sales readiness or learning & development or management consulting
- Analytical in your approach to understanding business impact of our Sales Readiness programs
- Expertise in project management
- Experience leading multiple projects and successfully meeting deadlines with little supervision
- Strong executive presence including the ability to set clear expectations and hold co-workers accountable for meeting commitments
- Communication (written and oral) – demonstrated ability to write concise, clear, effective emails and build strong presentations
- Strong interpersonal and collaboration skills
- Attention to detail – strong organization, ability to close the loop, low tolerance for error
- Technologically savvy – experience with an LMS and with SharePoint preferred
- Ability to thrive in a highly collaborative, agile environment
- PMP Certified
Benefits
- For full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Company Overview
Company H1B Sponsorship