Note: The job is a remote job and is open to candidates in USA. UKG is hiring an Install Base Account Executive - Enterprise to grow a portfolio of large, complex customer accounts. The role develops account strategies, leads strategic expansion opportunities, coordinates internal and customer-facing teams, and manages growth goals, forecasts, and risks.
Responsibilities
- Build account plans around customer strategy, organizational priorities, current engagement, relationship strength, whitespace, and growth potential
- Map executive sponsors and buying groups across business, technology, finance, and operations; identify influence paths, decision criteria, and relationship gaps
- Use customer, market, and internal account insight to prioritize opportunities and coordinate coverage across the portfolio
- Conduct discovery with senior stakeholders to identify enterprise needs, timing, investment priorities, and opportunities to extend value
- Create business cases that connect customer priorities to measurable outcomes, investment considerations, and expected value
- Align stakeholders with competing objectives and guide expansion decisions through complex evaluation and approval processes
- Lead internal specialists and partners through solution validation, proposals, commercial review, and implementation planning
- Partner with Customer Success on outcomes and adoption, and coordinate with Renewals on account context
- Lead expansion negotiation and close plans, engaging experts on procurement, security, legal, and delivery considerations
- Maintain accurate activity, opportunity, pipeline, and forecast information in company sales systems; surface customer, competitive, commercial, and delivery risks with clear action plans
- Coordinate post-close commitments, customer objectives, and success measures with implementation and customer-success partners
Skills
- Typically 5–8 years of relevant professional experience, or an equivalent combination of education, training, and practical experience
- A record of growing large customer accounts and leading complex, multi-stakeholder expansion opportunities
- Experience building executive relationships, developing value cases, and coordinating cross-functional account teams
- Demonstrated commercial judgment and disciplined account planning, negotiation, and opportunity forecasting
- Experience managing strategic enterprise accounts and coordinating customer success, services, or partner teams
Benefits
- Opportunity to significantly increase total earnings through a performance-based incentive compensation plan
- Payment of commissions
- Restricted stock unit awards as part of total compensation
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