Note: The job is a remote job and is open to candidates in USA. Pathstream is a company that helps frontline and early-career employees grow into high-impact contributors. They are seeking a Professional Coach and Content Educator to provide 1:1 coaching and support to learners in an online certificate program, focusing on skill development and real-world application.
Responsibilities
- Mindset Development: In live Zoom calls, deliver 1:1 bi-weekly coaching sessions focused on helping the coachee overcome blockers to learn new skills and improve in their role
- Accountability & Motivation: Build trust quickly with working adults in frontline and supervisor roles; help them sustain motivation and build confidence; hold them accountable to the goals they set for themselves
- Feedback & Reflection: Provide real-time verbal feedback through practice roleplays and other interactive activities; create a non-judgemental space for meaningful reflection and goal setting
- Skill Development: Offer clear, scaffolded explanations of key concepts and skills; check for understanding; provide practice opportunities; deliver constructive feedback; adjust support as needed
- Organizational Support: Provide one‑on‑one support to help learners plan, prioritize, meet deadlines, and seek additional support when needed
- Real-World Accountability: Help learners surface relevant real-world opportunities to apply their new skills; co-design incremental steps toward long-term goals; provide accountability without judgement
- Document concise coaching notes and send follow‑up actions within 72 hours of sessions
- Track learner progress and trends, sharing insights and escalation needs with the team
- Participate in coaching team meetings and ongoing training to refine practices and contribute to playbooks
Skills
- 3+ years of experience in career, executive, workplace, or life coaching with a track record of effective 1:1 support
- Highly organized and responsive, with the ability to manage multiple learners and meet partner‑level expectations
- Experience providing support such as study strategies, time management, and concept reinforcement
- Previous professional experience in one or more of the following areas: financial services, sales, customer service, management, operations, project management, data analytics
- Previous professional experience in education (classroom teaching, 1:1 tutoring, professional training, etc.)
- Previous professional experience in banking/financial services
- Coaching certification (ICF, BCC, ICC, or similar)
Benefits
- Transparent, collaborative culture with fast learning cycles, coaching enablement, and actionable feedback
- Opportunities to shape learner experience and contribute to improved outcomes for individuals and partners
Company Overview