Note: The job is a remote job and is open to candidates in USA. ACAMS is seeking a Key Account Director to grow and retain enterprise accounts through strategic account planning, senior-level relationship development, and consultative selling. The role renews and expands memberships, creates multi-product opportunities, acquires new clients, and manages territory pipeline and forecasts.
Responsibilities
- Grow enterprise memberships through business-line expansion
- Develop and maintain 12-month programming cadences for Tier 1 and Tier 2 clients, aligned to their business priorities and AFC needs
- Partner with Customer Success to lead quarterly Strategic Business Reviews that demonstrate measurable value from ACAMS portfolio investments
- Expand the territory book of business through existing account growth and target new-logo acquisitions
- Build multi-threaded, trust-based partnerships with senior decisionmakers across client organizations
- Lead purposeful weekly outreach campaigns, both self-generated and in partnership with Marketing, to create qualified opportunities
- Use curiosity and strategic questioning to uncover client priorities, goals, motivations, and unmet needs
- Create, own, and continuously refine a compelling ACAMS value proposition that converts client activity into commercial opportunities
- Own and update a monthly Pathway to Plan, territory plan, and key account-based plans for Tier 1 and Tier 2 clients
- Generate a consistent volume of strategic client meetings across the territory, with diversity across accounts and stakeholder levels
- Maintain a rolling 12-month opportunity view and provide weekly Salesforce opportunity updates through clear, current sales notes
- Deliver a reliable rolling three-month forecast, maintain healthy pipeline coverage, and take ownership of results against plan
- Demonstrate thought leadership across financial services and within AML, fraud, and technology
- Position ACAMS solutions as strategic responses to evolving financial crime, risk, and regulatory priorities
- Growing multi-product penetration, including anti-fraud programming and other relevant portfolio offerings
- Use sales technology and technology-enabled workflows to prioritize high-impact activity and improve commercial outcomes
Skills
- A bachelor's degree required or equivalent experience
- 5–7 years of B2B sales experience within financial crime, financial services, risk, technology, or a closely related sector
- Proven success managing and growing high-value enterprise accounts while also landing new business and new logos
- Demonstrated ability to develop and execute strategic sales plans that achieve revenue growth targets
- Experience with enterprise selling, relationship management, and complex consultative or software solutions for large financial institutions
- Strong knowledge of B2B sales processes, techniques, account planning, pipeline management, and forecasting best practices
- Technology-progressive approach, with demonstrated use of sales platforms and AI-enabled or technology-enabled workflows to improve preparation, prioritization, and execution
- Curious, coachable, resilient, and accountable, with the judgment to focus on actions that produce meaningful client and business outcomes
- Candidate must permanently reside in the NE region of United States
Benefits
- This role is eligible for participation in ACAMS' sales incentive program, with the terms of participation to be determined based upon responsibilities and qualifications as well as program terms.
- Remote work
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