Note: The job is a remote job and is open to candidates in USA. Medasource is seeking a Sr. Professional Billing Analyst for a remote contract role supporting Epic healthcare applications. The role serves as a liaison between operational and technical teams, focusing on billing workflows, Epic configuration, integrations, reporting, security, testing, system upgrades, mentoring, and continuous system improvement.
Responsibilities
- Serve as the primary liaison between operational and technical teams to gather and assess business requirements and workflows for Epic system functionality
- Collaborate with operations and cross-functional IT teams to promote process improvements and innovation
- Develop, implement, and maintain processes, procedures, and communication channels that support customer service, quality, safety, and team performance
- Configure, customize, and maintain assigned Epic applications based on organizational needs, industry best practices, and advanced domain knowledge
- Configure Epic solutions to meet caregiver and patient needs through collaboration with Epic representatives, IT teams, caregivers, operational leaders, and subject matter experts
- Develop subject matter expertise within assigned Epic modules and mentor junior Epic analysts on solution standards and best practices
- Evaluate Epic Nova Notes and implement new features through system build, configuration, and testing
- Partner with analytics to develop and analyze reports that optimize Epic data and support report adoption by caregivers
- Identify opportunities to enhance reporting capabilities through ongoing operational reviews
- Participate in assigned 24x7 on-call rotation to maintain system integrity and availability
- Participate in and oversee Epic user security assignments to ensure users have appropriate system access, adhering to all organizational data security and confidentiality policies
- Perform in-depth workflow analysis, data collection, and technical troubleshooting for supported Epic modules, understanding downstream impacts on end users, clinical workflows, and other IT teams
- Lead or facilitate system testing, validation, and troubleshooting following QA standards, and identify workflow gaps to improve efficiency
- Ensure accurate and complete data flow between Epic and third-party systems (e.g., medication cabinets, robotics, genetics, laboratory, billing systems), resolving interface discrepancies and developing new integration solutions
- Support system upgrades, implementations, and third-party integration projects, including evaluating and implementing new Epic features through build and testing
- Develop and follow processes that ensure data quality and promote adoption of system tools and reports
- Lead and conduct testing, validation, and troubleshooting for Epic and related solutions, creating and maintaining testing and validation standards in collaboration with testing resources
- Support integrations involving APIs, HL7, EDI, file exchanges, and proprietary interfaces, and promote best practices for data migration and change control
- Partner with training teams to develop and deliver Epic training materials, lead communication and coordination for training activities, and educate peers and operational partners on system functionality and best practices
- Maintain regular communication with Epic Technical Support regarding system issues, maintenance, implementations, and optimization efforts, and serve as a primary point of contact for vendors supporting system implementation and maintenance
- Participate in and lead system development, upgrades, implementations, and third-party integration projects, managing small projects and contributing to larger initiatives as assigned
- Partner with Project Management and IT leadership to ensure projects are delivered on time, and lead implementation of new Epic functionality through vendor documentation review and system configuration
- Mentor analysts by providing guidance on application knowledge, problem solving, testing, implementation, workflow design, and system build coordination
- Demonstrate a proactive approach to learning business processes and supported technologies, staying current on Epic roadmaps, release documentation, and healthcare technology trends
- Partner with leadership and operational teams to identify opportunities for system enhancements, develop expertise beyond day-to-day operational support, and educate stakeholders on system capabilities
- Recommend enhancements based on Epic industry trends and emerging technologies, and present updates to internal teams, operational partners, and conferences as opportunities arise
- Maintain required Epic certifications/accreditations and complete all continuing education and new version training
- Perform other related duties as assigned. Responsibilities may vary based on business needs
Skills
- Professional Billing (PB) & GL experience - REQUIRED
- Claims and Remittance, clearinghouse
- General Ledger (GL)
- Follow UP
- Credits
- Research and CTMS integrations
- Single Case Agreements/Stem Cell/donor workflows
- Facility Structure
- Estimates
- Contracts
- Provider records
- Strong analytical skills and ability to process complex scenarios and needs
- Strong communication skills
- Mentorship and relationship skills
- Intimate knowledge of billing and coding
- Bachelor's degree in Information Technology, Healthcare Administration, or related field (or equivalent experience)
- 3+ years of experience with Epic application configuration, maintenance, and optimization
- Epic certification(s) in relevant modules required
- Proven experience in business requirements analysis and workflow assessment for Epic systems
- Strong collaboration skills with cross-functional IT, operations, and vendor teams
- Demonstrated ability to mentor and train junior analysts and end users
- Experience with Epic user security, access management, and data confidentiality policies
- Proficiency in workflow analysis, data integrity, and technical troubleshooting
- Experience supporting system upgrades, implementations, and third-party integrations
- Knowledge of APIs, HL7, EDI, and other healthcare integration standards
- Strong project management and organizational skills; ability to manage multiple priorities
- Excellent written and verbal communication skills
- Ability to participate in 24x7 on-call rotation as required
- Commitment to continuous learning and maintaining Epic certifications/accreditations
- Ability to work remotely from Indiana, Ohio, Illinois, Kentucky, Texas, or Florida
Benefits
- Remote work from Indiana, Ohio, Illinois, Kentucky, Texas, or Florida
Company Overview