Note: The job is a remote job and is open to candidates in USA. S&P Global provides software, data, and services through its Enterprise Solutions business within S&P Global Market Intelligence. The Product Performance Analyst will support Product Operations by improving tools, processes, analytics, AI solutions, and workflow automations across the Product Development Lifecycle. The role will also help maintain product performance reporting and collaborate with Product Management and cross-functional teams on operational initiatives.
Responsibilities
- Support Product Operations tools, including Aha!, Pendo, Replit, and other AI-enabled platforms
- Assist with AI solutions, prototypes, and workflow automations that improve Product Management efficiency and streamline the PDLC
- Help maintain product health dashboards, adoption metrics, and reporting to support data-driven decisions
- Document Product Management processes, standards, and best practices
- Identify opportunities to optimize Product Management workflows and improve operational efficiency
- Support the evaluation, testing, and rollout of new Product Operations tools and AI capabilities
- Collaborate with Product Management and cross-functional teams to support operational initiatives and continuous improvement
Skills
- Currently pursuing a bachelor's degree in Business, Computer Science, Information Systems, Data Analytics, or a related field
- Related work experience in Product Management, Product Operations or similar
- Strong analytical, problem-solving, and organizational skills
- Excellent written and verbal communication skills
- Ability to work independently and collaborate effectively in a team environment
- Curious, proactive, and eager to learn new technologies and AI tools
- Familiarity with tools such as **Aha!**, **Jira**, **Pendo**, **Replit**, **Power BI**, or similar platforms is a plus
Benefits
- This role is eligible for an annual incentive plan.
- Health care coverage designed for the mind and body.
- Generous time off helps keep you energized for your time on.
- Access a wealth of resources to grow your career and learn valuable new skills.
- Retirement planning.
- A continuing education program with a company-matched student loan contribution.
- Financial wellness programs.
- Perks for your partners and little ones, too, with some best-in-class benefits for families.
- Retail discounts.
- Referral incentive awards.
Company Overview
Company H1B Sponsorship