Note: The job is a remote job and is open to candidates in USA. Ulteig is a purpose-driven organization focused on transforming critical infrastructure through innovative solutions. The Product Manager II is responsible for executing digital products that drive business value, translating customer insights into actionable product requirements, and managing the product lifecycle to ensure successful outcomes.
Responsibilities
- Identify and Frame Problems: Proactively engage with stakeholders and internal users to uncover, define, and articulate the most pressing business challenges and opportunities. Ensure that product efforts are anchored in a deep understanding of the underlying problems, not just proposed solutions. Use research, data analysis, and direct feedback to validate problem statements before moving to solution design
- Define Product Vision & Roadmap: Own the 6–12 month product roadmap, ensuring alignment with Ulteig’s strategic objectives and customer needs
- Translate Vision into Action: Convert product strategy into clear requirements and actionable plans for business services digital products
- Build the Business Case: Justify new features and initiatives by linking them to measurable business goals (e.g., “reduce manual data entry by 10 hours/week”)
- Validate MVPs and Early Concepts: Define requirements for minimum viable products, prototypes, and pilot solutions, and use stakeholder and user feedback to test concepts before broader investment or rollout
- Own the Product Backlog: Create, maintain, and prioritize the product backlog, including writing clear user stories and defining acceptance criteria
- Lead Daily Execution: Serve as the dedicated 'go-to' person for the delivery team, answering questions, clarifying requirements, and making rapid prioritization calls
- Accept Completed Work: Review and accept completed user stories, ensuring they meet acceptance criteria and deliver intended value
- Manage Releases: Coordinate with the team and stakeholders to plan and communicate product releases
- Develop and Maintain Key Artifacts: Maintain product requirement documents, customer journey maps, voice of the customer analysis, product analytics, and business impact dashboards
- Storytelling: Crafting compelling narratives that align diverse teams (business services, engineering, sales, and design) behind a single product vision
- Relationship Management: Navigating internal politics and diverse team dynamics to build trust and drive alignment across competing interests
- Leading Through Ambiguity: Support product team morale and focus when strategies change rapidly due to new information or market disruption
- Support Continuous Improvement: Champion technology adoption and process improvements within assigned product areas
- Drive Product Adoption: Partner with stakeholders to support adoption of new products, processes, and ways of working through change planning, communication, and adoption activities
- Monitor Product Performance: Use dashboards to track ROI, adoption, and business impact
- Define & Track Success: Establish and monitor KPIs and metrics that define success for your product
- Incorporate Market and Competitive Insights: Monitor industry trends, competitive offerings, and market signals to inform product strategy, prioritization, and decision-making
- Manage Stakeholder Expectations: Act as the primary point of contact for your product, managing stakeholder expectations and communicating product vision and roadmap to business stakeholders
- Support Progress Communications: Partner with the delivery lead to support communication of delivery progress, key updates, and outcomes to stakeholders
- Conduct ‘Customer’ Research: Regularly meet with users and stakeholders to understand workflows, pain points, and needs
- Engage Cross-Functional Partners: Collaborate with business services teams and other partners to gather requirements, resolve issues, and drive alignment
- Drive Commercialization and Launch Readiness: Partner with cross-functional stakeholders to drive go-to-market readiness, launch planning, and internal adoption activities that support successful product releases
- Drive Enablement and Client Engagement: Partner with stakeholders to develop product messaging, support demos and presentations, and provide product input for proposals and other commercialization activities as needed
- Represent Product Value Clearly: Communicate product value propositions clearly and professionally to internal and external stakeholders to reinforce client benefits and support product adoption
- Contribute to Team Culture: Foster innovation, collaboration, and accountability within the product team
- Continuous Learning: Actively seek and act on feedback, participate in ongoing learning, and work toward shared team goals
Skills
- Bachelor's degree in Business, Engineering, Information Technology, or related field or equivalent experience
- 8+ years of experience in digital transformation, product management, program management, project management, or agile practice management
- Proven success managing complex products or programs in a matrix organization
- Strong strategic thinking, communication, and stakeholder management skills
- Knowledge of Microsoft Power Platform (specifically, Power Apps)
- Knowledge of data structures (AI architecture, SQL, API understanding, and data pipelines)
Benefits
- Flexible Workplace
- Employee Ownership
- Competitive Pay
- Comprehensive Benefits Package
- Collaborative Environment
- Innovative Culture
- We prioritize flexibility and staying connected to meet your needs and help you achieve your goals.
- At Ulteig, we care deeply about our team, listening to their needs and ensuring they have the tools necessary to be productive whether they choose to work remotely, hybrid or in office.
- Regardless of where you work, you are empowered to build a workday that best suits your strengths.
- We strive to ensure a balance and separation between home and work life.
- We support a flexible working schedule so employees are able to focus on what's important to them.
Company Overview
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