Note: The job is a remote job and is open to candidates in USA. Fama builds AI-based screening products and is designing the next generation of its product line. The Product Consultant will serve as a senior background screening industry expert and design partner for product managers on a part-time contract basis, providing operational, compliance, and product guidance without owning roadmap or delivery responsibilities.
Responsibilities
- Collaborate with our product managers as they define new product initiatives, providing candid feedback where needed
- Offer an operator's viewpoint on how background screening processes function, highlighting areas of manual effort, delays, and real costs
- Identify compliance and workflow constraints that any design must respect
- Review requirements, specifications, and prototypes as the industry expert
- Help us understand how screening firms and their customers evaluate and purchase new technology
Skills
- You have significant experience in the background screening industry, making workflows, vocabulary, and economics second nature to you
- A product management title is not required
- Have owned or managed components of case fulfillment, review, escalation, or disputes, and you know where the system breaks down and what it costs
- You have close experience with the work, whether in a consumer reporting agency, a screening technology vendor, an applicant tracking system with a screening integration, or a large employer's screening operation
- Possess practical knowledge of the regulatory landscape, particularly FCRA compliance as it relates to workflow, as well as state and local regulations
- You exhibit structured thinking, capable of breaking down complex operational realities into parts and articulating which aspects are most critical in writing
- Have a grounded perspective on AI product design
- While you do not need to be technically inclined, you should approach demonstrations with a critical mindset
- Current or recent experience at a background screening firm in operations leadership, product management, or compliance
- Direct responsibility for a screening operations team or for quality assurance within one
- A broad understanding of various screening check types, rather than an in-depth focus on just one
- Experience in product management is a plus, but not a requirement
- Involvement with PBSA or a comparable industry organization
- Previous consulting or advisory experience, making a short engagement format familiar to you
Benefits
- Remote position open to qualified applicants throughout the United States
- Flexible remote role
- Vacation days
- Sick days
- Volunteer time off
- Paid parental leave
- Equity
- Wellness Programs available for free
Company Overview