Note: The job is a remote job and is open to candidates in USA. ServiceMac is a new sub-servicing entity focused on providing superior technology and services for the mortgage and real estate industries. The Principal Risk Analyst will lead risk management programs, conduct risk assessments, and optimize operational processes to ensure compliance and improve efficiency.
Responsibilities
- Leads the efforts of Risk Management programs and managing department processes. Identifies and addresses future concepts and implements best practices
- Analyzes, defines and documents detailed process workflows through user interviews, facilitated workshops and subject matter expert engagement. Develops resolution to critical issues and complex design matters
- Assists in building and managing the tool and workflow of computer operating systems such as the Governance, Risk and Compliance (GRC) vendor software
- Manages and tracks risks such as Incident Management, Operational Risk, Business Disruption, Information Security, Data Protection, Compliance Risk and Event Management
- Collaborates with management and personnel to optimize risk assessment and scope development. Consolidates results of assessments and reports to management
- Creates Risk scorecards and other metrics
- Proactively engages stakeholders to mitigate risk. Offers risk mitigation, remediation, and implements process improvement solutions to stakeholders and management
- Sets and manages tight deadlines for key deliverables
- Provides proactive input into the continual improvement of processes and solutions
- Delivers fact-based findings and recommendations. Escalates issues identified during review and analysis to stakeholders
- Establishes a network of subject matter experts that provide the detail and context for existing processes, and/or stakeholders that may influence others to help support or drive improvements and to mitigate risks
Skills
- Strong knowledge of operational and regulatory risk controls, concepts and practices
- Experience in the mortgage origination and servicing industry and a familiarity with concepts and terminology
- Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives
- Strong knowledge and experience in building workflows, process maps, and business requirement documents
- Ability to establish and maintain effective working relationships at the senior management level across functional groups and business units
- Presentation and facilitation skills
- Excellent client service skills
- Excellent organizational, analytical and documentation skills
- Attention to detail
- Excellent written and verbal communication skills
- Excellent interpersonal, relationship-building and teamwork skills
- Self-motivated; self-starter
- Experience managing projects with complex inter-dependencies, focusing on both long-range projects and immediate tasks
- Proficient in Microsoft Word, Excel and PowerPoint
Benefits
- Comprehensive benefits package including medical
- Dental
- Vision
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
Company Overview