Note: The job is a remote job and is open to candidates in USA. GuideWell Source is a health technology organization focused on transforming health through compassionate, connected, and technology-enabled care. The Principal Network Engineer will own and evolve multi-cloud network architecture across AWS and Azure, lead hybrid connectivity and security initiatives, and improve network observability and automation. The role also includes troubleshooting complex network issues, incident response, documentation, and mentoring junior engineers.
Responsibilities
- Design and operate hybrid network connectivity bridging on-premises infrastructure with AWS and Azure, including BGP route policy management, split-horizon DNS, consistent firewall policy enforcement, and failover validation across Direct Connect and ExpressRoute circuits
- Lead network architecture initiatives including refresh projects, segmentation strategies, SD-WAN deployments, and cloud connectivity (AWS, Azure, and/or GCP)
- Gather and analyze business requirements to design technology solutions that meet evolving business needs, including modifying existing systems or evaluating vendor solutions
- Operate and optimize Cisco (or equivalent) routing, switching, and wireless platforms, including campus core/distribution/access layers and wireless controllers
- Implement and tune network security controls in partnership with the Security team—firewalls, VPN (remote access and site-to-site), NAC, and zero-trust network access
- Troubleshoot complex, multi-domain network issues spanning routing, switching, wireless, DNS, firewalls, and cloud; drive root-cause analysis to permanent resolution
- Build and maintain network observability using tools such as Datadog, Thousand Eyes, SolarWinds, or equivalent—including dashboards, alerting, and capacity planning
- Develop automation and Infrastructure-as-Code (Python, Ansible, Terraform) to streamline configuration management, compliance, and change deployment
- Author and maintain high-quality network documentation including diagrams, runbooks, standards, and as-built records
- Participate in an on-call rotation and lead major incident response when network issues impact the business
- Prepare documentation for audits and participate in monthly releases and disaster recovery exercises
- Mentor junior engineers and contribute to the technical growth of the team
Skills
- 6+ years of progressive Enterprise Network Engineering experience
- Bachelor's degree in IT-related field or equivalent professional experience
- Demonstrated practical experience with AWS Transit Gateway, Direct Connect, VPC, Network Firewall, Route 53, ALB/NLB, PrivateLink
- Proven ability to design and deploy Terraform-managed Infrastructure-as-Code in AWS environments
- Demonstrated practical experience with Azure ExpressRoute, VNet peering, Azure Firewall
- Ability to architect and implement hybrid connectivity solutions in Azure
- Expert-level knowledge of routing and switching protocols (BGP, OSPF, EIGRP, MPLS, VXLAN/EVPN, spanning tree, QoS)
- Deep hands-on experience with Cisco ACI/IOS/IOS-XE/NX-OS and/or comparable platforms (Arista, Juniper, Palo Alto, Fortinet)
- Proven ability to troubleshoot and resolve complex network issues using tools such as TCPDUMP, FW Monitor, Packet Capture, or Wireshark
- Strong experience with enterprise wireless (Cisco 9800 WLC, Meraki, Aruba, or equivalent), including RF design and troubleshooting
- Working knowledge of next-generation firewalls and remote-access VPN technologies (Cisco ASA/Firepower, Palo Alto, Fortinet, AnyConnect, etc.)
- Strong understanding of network security principles, segmentation, and zero-trust concepts
- Hands-on experience with network automation tools and scripting (Python, Ansible, Terraform, Git)
- Demonstrated proficiency implementing observability tools (Datadog, ThousandEyes, or equivalent)
- Excellent written and verbal communication skills; able to explain complex networking concepts to non-technical stakeholders
- Participation in on-call rotation encompassing evenings and weekends (approximately every 6 weeks, scheduled in advance)
Benefits
- Medical, dental, vision, life and global travel health insurance
- Income protection benefits: life insurance, short- and long-term disability programs
- Leave programs to support personal circumstances
- Retirement Savings Plan including employer match
- Paid time off, volunteer time off, 10 holidays and 2 well-being days
- Additional voluntary benefits available
- A comprehensive wellness program
- Opportunities for incentive or commission compensation
- Regular annual reviews with pay for performance considerations for base pay increases
Company Overview
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