Note: The job is a remote job and is open to candidates in USA. LaunchWell Group is a next-generation People partner providing embedded HR, talent, and CHRO support to scaling organizations. The Principal, HR Operations will independently manage day-to-day HR operations across client engagements, including employee relations, compliance, performance processes, HR systems, and employee experience initiatives, while partnering with clients and supporting business development.
Responsibilities
- Lead sensitive employee relations matters, including concerns, conflicts, investigations, performance issues, and documentation, escalating issues when needed
- Coach managers on performance management, accountability, and difficult conversations
- Assess risk and recommend action that balances legal, business, and employee considerations
- Own and improve core HR processes, including onboarding, offboarding, employee lifecycle management, and documentation
- Lead policy administration and compliance and manage People risks across multi-state or global teams
- Manage HR systems, data integrity, and workforce reporting, using insights to strengthen decision-making
- Lead the execution of performance management, engagement, culture, and other employee experience programs
- Step into new client environments, quickly build context and trust, and deliver value with limited direction
- Collaborate with LaunchWell and client People team members while owning coordination and follow-through
- Identify opportunities to expand LaunchWell’s support, and contribute to proposals, pitches, and scoping that reinforce our position as a strategic partner
Skills
- • Eight (8)+ years of progressive HR or People Operations experience as an HR Generalist, HR Business Partner, People Operations Partner, or similar
- • Demonstrated experience with Rippling, Paylocity and/or Workday
- • Demonstrated experience advising executives, senior leaders, and people managers in fast-paced, changing, or ambiguous environments
- • Strong employee relations experience, including investigations, performance management, corrective action, and sensitive employee matters
- • Strong knowledge of HR operations, employee lifecycle processes, compliance, People systems, and multi-state employment practices
- • Sound business judgment and the ability to balance employee, legal, and risk considerations
- • Ability to know when to escalate matters or seek input prior to taking action or making recommendations
- • Excellent communication skills, with the confidence to influence leaders and navigate difficult conversations
- • Ability to work independently, manage multiple priorities, and create order in a fractional or consulting environment
- • Experience supporting multiple clients or business units in a consulting, outsourced HR, or high-growth environment
- • Experience working in a start-up environment
- • Experience building or improving HR infrastructure and scalable operating practices
- • Experience with HRIS implementation and reporting, including platforms such as Gusto, BambooHR, Greenhouse, or Ashby
- • Professional HR certification such as SHRM-SCP, SHRM-CP, SPHR, or PHR; exposure to M&A, carve-outs, or venture-backed businesses is a plus
Benefits
- Flexible remote work arrangement
- Flexible contract engagement with 10-40 hours per week
Company Overview