Note: The job is a remote job and is open to candidates in USA. Lumen Technologies is hiring a Principal Engineer to transform its database organization into a modern Platform Engineering and Site Reliability Engineering model. The role leads standardization, automation, reliability, lifecycle management, and continuous-improvement initiatives across the database estate to reduce operational complexity and support cloud readiness.
Responsibilities
- Lead the transformation of DBA teams toward Platform Engineering and SRE practices
- Drive adoption of automation-first and reliability-focused operating models
- Develop engineering standards, operational processes, and best practices that improve consistency and scale
- Identify and eliminate repetitive manual activities across database operations
- Analyze ServiceNow incidents, requests, and recurring work patterns to identify automation and optimization opportunities
- Drive reductions in ticket volume, operational overhead, and technical debt
- Lead brownfield modernization, standardization, and simplification initiatives across database platforms
- Improve operational consistency, platform resiliency, and migration readiness
- Establish reusable engineering patterns that support modernization and cloud adoption initiatives
- Establish automation frameworks, standards, governance, and reusable engineering capabilities
- Drive Operational automation initiatives
- Improve provisioning, patching, upgrades, compliance remediation, and operational workflows through automation
- Establish proactive monitoring, observability, and performance management practices
- Drive improvements in platform reliability, availability, resiliency, and operational health
- Lead initiatives focused on performance optimization, capacity management, and operational risk reduction
- Develop scalable approaches for patching, upgrades, platform currency, and lifecycle management
- Improve compliance with security, supportability, and operational standards
- Provide technical leadership, mentorship, and guidance across engineering and operational teams
- Partner with Operations, Security, Cloud, and Architecture teams to operationalize transformation initiatives
- Promote a culture of continuous improvement, engineering excellence, and operational discipline
Skills
- Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience
- 12+ years of experience in database engineering, platform engineering, infrastructure engineering, site reliability engineering (SRE), cloud engineering, or related technical disciplines
- Proven experience leading large-scale engineering, automation, operational excellence, or transformation initiatives in complex enterprise environments
- Experience driving standardization, process optimization, reliability improvements, and operational efficiency across large-scale technology platforms
- Strong experience with Infrastructure-as-Code (IaC), automation, CI/CD, and modern engineering practices
- Demonstrated success leading cross-functional technical initiatives and influencing engineering teams
- Strong leadership, communication, problem-solving, and stakeholder management skills
- Experience transforming traditional DBA or operations organizations into Platform Engineering, DevOps, or SRE operating models
- Experience with enterprise database platforms including Oracle, SQL Server, PostgreSQL, MySQL, MongoDB, Cassandra, or similar technologies
- Experience establishing automation standards, governance frameworks, reusable patterns, and self-service capabilities
- Hands-on experience with Terraform, Ansible, AWX, GitOps, CI/CD pipelines, scripting, and enterprise automation platforms
- Experience analyzing ServiceNow incident, request, and change data to identify service improvement and automation opportunities
- Experience implementing observability, proactive monitoring, reliability engineering, performance optimization, and operational health management practices
- Experience driving database lifecycle management programs including patching, upgrades, platform currency, vulnerability remediation, and technical debt reduction
- Experience leading brownfield standardization and optimization initiatives to simplify legacy environments and accelerate cloud migration readiness
- Experience supporting cloud migration, datacenter exit, modernization, or large-scale infrastructure transformation initiatives
- Familiarity with AWS, Azure, GCP, hybrid cloud, and multi-cloud environments
- Experience leveraging AI and intelligent automation to improve operational efficiency, engineering productivity, and service delivery
Benefits
- Fully remote position within the United States
- A comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks
- Bonus structure (short-term incentives, long-term incentives and/or sales compensation)
Company Overview
Company H1B Sponsorship