Note: The job is a remote job and is open to candidates in USA. Hope’s Global Getaways is seeking a detail-focused Premium Experience Consultant to join its remote team. The role involves researching and comparing vacation options, coordinating selected travel services, maintaining booking and itinerary details, and providing responsive client support throughout the planning process.
Responsibilities
- Meet with clients to understand their preferred destinations, travel dates, interests, budget, priorities, and special requests
- Explore and compare premium resorts, hotels, cruises, transportation, tours, excursions, activities, and other vacation experiences through approved supplier resources
- Assist with arranging selected services and maintain organized confirmations, booking information, schedules, and itinerary details
- Keep clients informed through timely communication, planning updates, follow-up on outstanding items, and support with routine changes or requests
- Monitor important deadlines, review reservation information for accuracy, maintain detailed client records, and continue building knowledge of destinations and supplier offerings
Skills
- Strong written and verbal communication skills
- Professional and service-focused approach
- Excellent organization and attention to detail
- Ability to provide personalized and responsive client support
- Comfortable researching and comparing multiple vacation options
- Ability to manage several priorities, client requests, and deadlines
- Willingness to learn supplier platforms, online systems, and new processes
- Dependable follow-through and effective time-management skills
- Adaptable and solution-oriented when plans or priorities change
- Self-motivated and comfortable working independently
- Basic computer proficiency and dependable internet access
- Must be at least 18 years of age
- Must reside in the U.S., U.K., Spain, Australia, Mexico, or other qualifying regions/countries
Benefits
- Fully remote work with flexible part-time and full-time scheduling
- Comprehensive onboarding and beginner-friendly training
- Continued team support and access to educational resources
- Destination and supplier learning opportunities
- Opportunities to strengthen client service, communication, research, and planning skills
- Professional development and potential growth opportunities
- Performance-based incentives and recognition opportunities
- Qualifying travel discounts and industry-related benefits
- Collaborative virtual team environment
Company Overview