Note: The job is a remote job and is open to candidates in USA. HealthPartners is seeking a Patient Financial Services Operations Coordinator to support its revenue cycle operations. The role focuses on workflow optimization, system build support, operational documentation management, and regulatory and payer research while partnering with leadership, frontline teams, and Compliance to improve efficient and compliant processes.
Responsibilities
- The Patient Financial Services Operations Coordinator plays a key role in supporting revenue cycle operations through workflow optimization, system build support, operational documentation management, and regulatory and payer research
- In partnership with leadership, frontline teams, and Compliance, this role advances efficient, compliant processes and supports initiatives designed to strengthen operational performance across all service areas
Skills
- Bachelor's degree in Healthcare Management, Business/Finance Administration, or related field
- Minimum of two (2) years of recent healthcare experience in areas such as care delivery, revenue cycle, financial analysis, or related functions
- In lieu of a degree, five (5) years of recent experience in healthcare billing, revenue cycle, medical insurance, and/or financial analysis may be considered
- Demonstrated ability to lead and manage small to medium-scale initiatives within patient financial services
- Skilled in coordinating resources, timelines, and deliverables to achieve operational and financial objectives
- Advanced use of Microsoft Office Suite (Outlook, Word, Excel, Visio, Teams, PowerPoint) and comparable applications to support reporting, analysis, and communication
- Self-motivated with the ability to work independently, take initiative, and drive process improvements in a dynamic healthcare environment
- Strong critical thinking and problem-solving skills with a focus on achieving measurable outcomes in patient financial operations
- Ability to identify inefficiencies and recommend solutions that enhance revenue cycle performance
- Proven capacity to manage multiple priorities and deliverables simultaneously while meeting strict deadlines
- Skilled at balancing competing operational and financial demands
- Exceptional organizational skills with the ability to prioritize workload and streamline processes for efficiency
- Effective and accurate written and verbal communication skills, with the ability to present complex financial and operational information clearly to diverse stakeholders
- Strong interpersonal skills with a focus on patient-centered service, collaboration, and teamwork
- Professional attitude with commitment to fostering a positive and productive work environment
- Bachelor's degree in Healthcare Management, Business/Finance Administration, or related field
- In lieu of a degree, six (6) or more years of recent experience in healthcare billing, revenue cycle, medical insurance, and/or financial analysis may be considered
- Minimum of two (2) years of working knowledge and hands-on experience with HealthPartners software and/or healthcare systems, including Epic modules (Cadence, Prelude, Resolute), OnBase, or comparable applications
- Healthcare Financial Management Association (HFMA) – Certified Revenue Cycle Representative (CRCR) credential strongly preferred, demonstrating expertise in revenue cycle operations and financial management practices
Benefits
- Remote work arrangement
- Medical insurance
- Dental insurance
- A retirement program
- Time away from work
- Insurance options
- Tuition reimbursement
- An employee assistance program
Company Overview
Company H1B Sponsorship