Note: The job is a remote job and is open to candidates in USA. Habitat Health provides integrated medical and social care through the Program of All-Inclusive Care for the Elderly (PACE), helping older adults live well in their homes and communities. The People Operations Manager will build, lead, and scale employee lifecycle processes, compliance governance, physician onboarding, vendor management, and multi-state benefits operations. The role will also use AI and HR systems to improve process efficiency and support managers and team members with complex people-related needs.
Responsibilities
- In partnership with the Sr. Director of People, create and lead scalable and innovative processes for onboarding, offboarding, job changes, and team member lifecycle processes in preparation for rapid growth
- Leverage AI tools and systems to optimize and scale people operations processes and workflows
- Drive policy creation, audit readiness, and compliance governance across a multi-state footprint, with deep expertise in California
- In partnership with Executive Directors and Clinical Leadership, create and optimize physician onboarding programs
- Manage a portfolio of outsourced vendors including home care, transportation, LOA support, and other ancillary partners to ensure seamless service delivery
- Stay ahead of the curve on multi-state employment law, translating regulatory change into smart, proactive policy recommendations
- Lead Open Enrollment end to end by owning team member communications, system readiness, benefits compliance, and vendor coordination across states
- Serves as the lead for annual Open Enrollment, working closely with benefit administrators, owning team member communications, ensuring system readiness, and maintaining benefits compliance across multi-state operations
- Partner with the People Business Partner to address complex team member questions and requests and maintain service-level expectations for People Operations
- Be a trusted thought partner for managers and team members navigating tricky policy questions and real-world people challenges
Skills
- 5+ years of people operations/HR experience in a fast-growing environment
- CA and multi-state employment law experience and building policies and handbooks
- Strong working knowledge of California employment fundamentals (wage/hour, leaves, recordkeeping, etc.)
- Enthusiasm for, and hands on experience with, using AI tools and systems to improve process efficiency and scale
- Exceptional data analytics and reporting skills utilizing various HR Systems
- Hands-on experience with Rippling, Greenhouse Onboarding, and partnering with PEOs
- Owned end to end open enrollment processes and communications
- Location: California preferred; priority given to candidates in Pacific or Central time zones
- Experience scaling early to mid-stage healthcare startups
Benefits
- Target annual bonus of 10% of salary
- May be eligible for additional incentive compensation, as applicable
- Medical, dental, and vision insurance
- Paid parental leave
- Short- and long-term disability coverage
- Life insurance
- Flexible spending accounts
- A 401(k) savings plan that includes a match
- Paid time off
- Company paid holidays
Company Overview