Note: The job is a remote job and is open to candidates in USA. FOLX Health is a health and wellness platform providing end-to-end care for the LGBTQIA+ community. The People Operations Manager will help shape the employee experience and culture while owning accurate, detail-oriented HR operations, including onboarding, offboarding, payroll support, benefits coordination, and stakeholder partnerships.
Responsibilities
- Help design and run the moments that define the employee experience—onboarding, milestones, recognition, and the everyday rituals that make FOLX a place people are proud to work
- Bring fresh, creative ideas to how we attract, engage, and retain talent, and turn the best ones into real programs
- Act as a trusted, approachable point of contact for staff—answering questions, troubleshooting, and resolving issues with care, escalating when appropriate
- Own the administrative execution of onboarding and offboarding: paperwork, secure storage, I-9 completion, background checks, and accurate system entry
- Review payroll for hourly employees and manage off-cycle and supplemental payment requests
- Partner with our benefits providers to answer staff questions on healthcare and other benefits
- Safeguard data integrity and accuracy across your projects, managing your time and priorities independently
- Build strong partnerships with key stakeholders—including Finance and Legal—on processes that touch People Operations
- Take on other responsibilities as the team and organization grow
Skills
- 3–5 years of experience in a human resources role (internship experience considered)
- A genuine passion for serving the LGBTQ+ community
- A self-starter mindset—you spot what needs doing and take initiative without waiting to be asked
- Comfort moving between big-picture, creative thinking and meticulous, detail-oriented execution
- Tech savvy, with the ability to quickly learn new software (G-Suite, HRIS, ATS) and solid Excel skills
- Experience supporting an employee population, ideally in a fast-growing environment
Benefits
- Tools and training to reach individual goals
- Remote work arrangement
Company Overview