Note: The job is a remote job and is open to candidates in USA. PartnerVista is a partner marketing engine for enterprise technology companies, delivering end-to-end partner marketing programs as an embedded extension of clients’ teams. The VP, Operations will build and lead the company’s Operations function by managing program delivery, CRM and sales operations, scalable processes, contractors, product alignment, and AI-driven automation.
Responsibilities
- Program setup and delivery across our network of suppliers and partners, from kickoff through execution
- Day-to-day management of delivery with partners, making sure programs move on schedule and suppliers hit their marks
- Campaign management on the back end, keeping workstreams coordinated across content, media, and lead gen
- CRM operations and management, keeping our systems clean, our data reliable, and our process built around a CRM that actually supports the business
- Building the operating system for how programs get managed. You'll design the SOPs and process that let us scale without everything running through one person's head
- Sales ops mechanics that improve program flow and hand-offs, always with an eye on the client experience
- Directing contract support to execute day-to-day work, with the opportunity to build and lead a team as the role grows
- Championing The PartnerVista Way across how the team operates, not just what's on the wall
- Product alignment. You'll have a real voice in shaping how our product evolves, working closely with the CEO as we grow that side of the business
- AI-driven automation. You'll identify and implement AI tools and workflows across both back-end operations and customer-facing programs, helping us stay lean as we scale
Skills
- 10+ years in operations, program management, or delivery leadership, ideally in an agency, professional services, or partner/channel environment
- Experience building process and SOPs from scratch, not just following an existing playbook
- Comfortable directing external contractors and suppliers, and holding them accountable without burning relationships
- CRM fluency; you've owned or heavily used a CRM and understand how to structure it, so it drives the business instead of just tracking it
- Some exposure to sales ops or revenue operations, understanding how process changes upstream affect what happens downstream
- A product-minded operator; you think in systems and want a hand in shaping what we build, not just how we deliver it
- High ownership, accountability, and comfort with ambiguity; you'll be building the plane while flying it and that's part of the fun!
- Strong written and verbal communication; you can run a room with partners and suppliers as easily as you can write the process documentation after
- Comfortable evaluating and implementing AI tools; you see automation as a lever for scale, not just a buzzword
- We are open to candidates in all U.S. locations
- Prior people management experience is a plus as we expect this role to evolve into a people leader over time
Benefits
- Health insurance available
- 401(k) with employer match
- 4-day work week
- Fully remote
- Bonus eligible
Company Overview