Note: The job is a remote job and is open to candidates in USA. MatchaCFO is a fractional, AI-enabled COO, CFO, accounting, and data services firm serving US-based digital technology startups. The Payroll & Benefits Operations Manager will own end-to-end payroll and benefits operations across client engagements, including payroll processing, benefits administration, reconciliations, compliance, client advisory, and process improvement.
Responsibilities
- Manage end-to-end payroll processing across multiple clients and pay cycles (semi-monthly, bi-weekly, off-cycle)
- Administer payroll across platforms, including Gusto, Rippling, Justworks, and TriNet
- Ensure accurate payroll calculations, including wages, bonuses, commissions, equity compensation, and deductions
- Manage employee benefits administration, including enrollments, changes, and reconciliations
- Maintain payroll records and ensure proper documentation across systems
- Prepare and/or review payroll journal entries and ensure accurate posting to the general ledger
- Reconcile payroll clearing accounts, benefits liabilities, and tax accounts in line with Matcha best practices
- Partner with accounting teams to support month-end close and reporting
- Ensure compliance with federal, state, and local payroll tax requirements
- Manage payroll tax filings, registrations, and notices across jurisdictions
- Support audits, due diligence, and investor requests related to payroll and benefits
- Monitor regulatory changes and proactively implement updates
- Serve as a primary point of contact for client payroll-related questions and issues
- Advise clients on payroll setup, multi-state expansion, contractor vs employee classification, and benefits structures
- Support onboarding of new clients, including payroll system setup and process design
- Build and document scalable payroll processes across clients
- Identify and implement workflow improvements to increase accuracy and efficiency
- Leverage automation and integrations across payroll, HRIS, and accounting systems
Skills
- • 7–10+ years of payroll experience, with significant exposure to US-based digital tech startups
- • Strong understanding of multi-state payroll, payroll taxes, and compliance requirements
- • Experience integrating payroll with QBO
- • Familiarity with benefits administration and related accounting implications
- • Proficient with Google Workspace (Docs, Sheets) and Slack
- • Strong analytical and problem-solving skills with high attention to detail
- • Proven ability to manage multiple clients and deadlines simultaneously
- • Experience building and documenting repeatable processes
- • High-performance computer (Mac or equivalent PC, 16GB RAM minimum)
- • Reliable high-speed internet (100 Mbps download / 25 Mbps upload minimum)
- • At least one external monitor (27”+ recommended)
- • Deep hands-on experience with Gusto, Rippling, Justworks, and/or TriNet (multi-platform experience strongly preferred)
- • Bachelor's degree in accounting, finance, or related field preferred
- • Certified Payroll Professional (CPP) or similar credential is a plus (not required)
Benefits
- Remote contractor role
- Flexible hours (20–40 hours/week)
- Exposure to high-growth tech startups
Company Overview