Note: The job is a remote job and is open to candidates in USA. Sourceability is a global digital distributor of electronic components that provides products and services supporting procurement across multiple industries. The Operations Support Specialist provides administrative and technical support to sales, purchasing, and QA/logistics teams by managing orders, reports, product allocations, quality processes, and value-added services.
Responsibilities
- Customer Onboarding– Process and enter orders, modify orders based on customer requests, and adjust schedules based on sales, quality assurance, or product availability needs
- Ensure sales orders meet accuracy standards and contractual requirements
- Identify and resolve order holds to ensure timely deliveries
- Assist in allocating products as needed
- Load and manage mass RFQ lists (+3) in the ERP system
- Oversee and communicate inter-company order processes
- Proactively review and manage reports related to order scheduling, product allocations, and warehouse pick releases
- Release picking tickets to the warehouse for shipment
- Scrub, clean, merge, and organize files as required
- Assist in quality control processes and ensure compliance
- Work with logistics teams to resolve sales order discrepancies
- Coordinate sales-related changes across all regions
- Obtain quotes from third-party vendors for value-added services
- Generate work orders for value-added services
- Perform other duties as assigned
Skills
- To be successful in the role, you must possess the following skills Bachelor's degree or at least one year of administrative or office-related experience
- Must be fluent in Microsoft Office and able to quickly learn new applications
- Strong verbal and written communication skills with professional English proficiency
- Must be highly organized, punctual, and capable of multitasking effectively
Benefits
- Remote work from Mexico or the United States
Company Overview