Note: The job is a remote job and is open to candidates in USA. Kelly Science, Engineering, Technology & Telecom is a staffing and professional services company that helps connect people and organizations with talent. The Operations Lead will manage the delivery of scopes of work, client relationships, recruiting coordination, new client implementations, financial performance, and strategic service development across engineering, scientific, IT, and professional disciplines.
Responsibilities
- Responsible for the effective delivery of scopes of work across multiple clients and varied geographies
- Develop Statements of Work with clients
- Coordinate Recruiting activity ensuring only the most qualified candidates are submitted to clients
- Screen potential talent for our projects and programs
- Work with recruiting to educate them on client needs and develop effective recruiting strategies
- Work closely with Internal Business Development team members, supporting development of new business opportunities
- Coordinate implementation activities for new clients
- Manage ongoing relationship with clients and employees at assigned client sites
- Development of strategic relationships within the client’s organization as well as internally at Kelly
- Ensures utilization of Kelly tools in the delivery of the solutions
- Financial planning and performance management for those sites within their oversight (P&L)
- Ensure Kelly standards are maintained as it relates to payroll, invoicing, and reconciliation
- Creation of Business Review materials as needed
- Strategy development with CoE to enhance the current brand - service offerings to increase market share
Skills
- Excellent organizational skills
- Excellent customer service skills
- Ability to travel to client sites up to 30% of time
- 5+ years' experience within Kelly Operations
- 5+ years' experience of Operational Account Management
- Strong background in Staffing Industry
- Technical background or exposure required to evaluate candidates for open positions
- Ability to support all time zones across domestic U.S
- Must have the ability to handle a large workload, with multiple competing, priorities
- Ability to effectively communicate across multiple levels both internally and externally
- Must be able to prioritize and make quick decisions
- Proficiency in Microsoft Word, Excel, and Power Point
- MUST be located in the California area
- Prefer experience in recruiting and working on order fulfillment
- Strongly prefer Bachelor's degree in a Technical or Business-related discipline
Benefits
- Opportunities to grow your expertise and capabilities, both professionally and personally.
- Total compensation package including benefits as applicable to the position.
- Range of benefits available through Kelly Services | People Regular Staff.
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