Note: The job is a remote job and is open to candidates in USA. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. They are seeking an experienced IT Support professional to provide both remote and onsite technical support across Microsoft technologies and infrastructure for a variety of small business clients.
Responsibilities
- Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive, licensing, and multi-factor authentication (MFA)
- Provide Tier 1 and Tier 2 technical support for end users, resolving hardware, software, and connectivity issues
- Monitor and troubleshoot daily backup jobs, ensuring successful completion and resolving failures
- Manage Windows updates and patching for servers and workstations
- Troubleshoot Windows desktops, laptops, printers, and network connectivity issues
- Install, terminate, test, and label Cat5e/Cat6 structured cabling
- Install, configure, and support IP security camera systems (CCTV/NVR)
- Deploy, configure, and maintain Windows devices
- Maintain accurate IT asset inventory and technical documentation
- Support employee onboarding and offboarding activities, including user provisioning and equipment setup
- Document technical procedures and identify opportunities to improve IT operations and security
Skills
- 3+ years of IT support or systems administration experience
- Hands-on Microsoft 365 administration experience
- Experience supporting Windows desktops and Windows Server environments
- Working knowledge of Active Directory and Microsoft Entra ID
- Experience with structured cabling installations and IP security camera systems
- Solid networking fundamentals, including TCP/IP, DNS, DHCP, and VPN troubleshooting
- Strong communication skills with the ability to provide excellent customer service
- Experience with Microsoft Intune device management
- PowerShell scripting experience
- VMware or Hyper-V administration
- Firewall configuration and administration
- Knowledge of cybersecurity best practices and IT security principles
Benefits
- Location: Remote with local onsite client visits (Portland Metro Area)
- Schedule: Part-Time (5 to 10 hours per week)
- Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance.
- Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.
- We provide access to top jobs, competitive compensation and benefits, and free online training.
Company Overview