Note: The job is a remote job and is open to candidates in USA. ABB is a global technology company focused on electrification and smart building solutions. The OEM Account Manager will develop and manage account strategies to drive growth, profitability, and customer satisfaction while coordinating sales activities and resolving customer issues. The role also supports project quotations, order management, customer training, demand generation, and cross-functional collaboration.
Responsibilities
- Customer Relationship Management: Serve as the primary interface for OEM customers, building strategic relationships, resolving issues, and ensuring customer satisfaction through tailored account plans and training initiatives
- Sales Strategy & Execution: Develop and implement sales strategies to grow market share and margin, identify and secure new OEM customers, and propose recovery plans to address potential order shortfalls
- Cross-Functional Collaboration: Coordinate with internal teams to align customer needs with business goals, share market insights, and facilitate effective communication across departments
- Market Intelligence & Value Creation: Monitor competitor activity, understand customer business drivers, and create added value through cross-selling opportunities and streamlined engagement with ABB
Skills
- * Education & Experience: Bachelor's degree (preferred but not necessary) with 3+ years of relevant experience, particularly in the electrical industry and with ABB products
- * Customer & Sales Expertise: Proven ability to work with OEM customers, manage complex contract negotiations, and respond quickly to customer needs
- * Technical & Analytical Skills: Strong in technical applications, proposal development, and use of analytical software and sales tools
- * Communication & Leadership: Excellent interpersonal and leadership skills, with experience leading discussions and building strong customer relationships
- * Work Authorization & Travel: Candidates must already have a work authorization that would permit them to work for ABB in the US
- * Education & Experience: Bachelor's degree
- Six Sigma or equivalent quality training preferred
Benefits
- Remote position for candidates based in Ohio
- Bonus eligible
- Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid, with the ability to buy-up to 66 2/3% of pay
- Supplemental benefits – 100% employee paid, including accident insurance, hospital indemnity, critical illness, and pet insurance
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
- 11 paid holidays
- Vacation under a permissive time away policy for salaried exempt positions
Company Overview