Note: The job is a remote job and is open to candidates in USA. Opti9 Tech is a cloud solutions provider specializing in managed cloud, backup and replication, disaster recovery, security, and public cloud services. The Network Engineer II will support customer-facing network and security projects, deploy cloud networking environments, troubleshoot connectivity issues, and provide Tier 3 support for cloud operations and NOC teams.
Responsibilities
- Support customer facing projects for firewall and route/switch involving design, diagrams, documentation, implementation
- Deploy and configure new customer environments utilizing NSX, security configurations, VMware Cloud Director networking and related infrastructure technologies
- Troubleshoot and resolve network connectivity issues, including routing, switching, NAT configurations, firewall policies, and network path optimization
- Manage, maintain, and improve the Palo Alto, FortiGate, and VMware NSX (V/T) SDN infrastructure supporting customer and infrastructure workloads
- Regularly maps out and documents customer and infrastructure firewall diagrams to current and accurate versions
- Respond to critical incidents and perform effective troubleshooting and remediation during production outages
- React to Networking/Security monitoring platform alerting and ensure adherence to customer and infrastructure SLA uptimes
- Intermediate level understanding of TCP/IP network protocols, including common application protocols
- Assist with administration and maintenance of all data center and colocation core and distro connectivity all the way down to the access level
- Configure and support private and hybrid connectivity solutions across customer sites and cloud environments, including Megaport, PacketFabric, Azure ExpressRoute, AWS Direct Connect, and similar services
- Pro-actively review and maintain client infrastructure residing in the Opti9 environments
- Collaborate across teams to share technical knowledge, improve operational efficiency and support workload distribution
- Serve as an escalation point for junior Network Engineers, providing guidance on troubleshooting, implantation and best practices
- Update, maintain, and implement firewall standards and security best practices to strengthen the organization's overall security posture
- Partner with customers, Sales Engineering, and internal teams to design scalable, secure network architectures and ensure successful deployment of network security solutions
- Contribute to continuous improvement initiatives by evaluating emerging technologies, refining operational procedures, and enhancing network reliability and security
Skills
- 2-4 years of hands-on work with Fortinet and Palo Alto UTM next gen firewall technologies
- Experience implementing multi-tenancy using VDOMs within FortiOS
- 2-4 years of experience deploying firewall VMs and basic navigation of VMware environments
- Strong understanding of networking protocols and technologies, including:
- BGP, OSPF, TRUNKS, VLANs, Port-Channel, Static routing, MLAG/vPC
- VRF, Traffic Shaping / QoS
- Palo Alto Command line
- Knowledge of Cisco encryption technologies (IPSec, SSL), and hot standby protocols HSRP and VRRP
- Strong interpersonal and customer service skills with the ability to work effectively with both local and remote staff, teammates, and managers
- Ability to occasionally adjust work schedule to meet business needs (standard is 40-hour week, with occasional after hours and weekend requirements in an on-call fashion)
- Ability to work in a fast-paced environment; ability to multi-task, change direction, effectively prioritize, and meet deadlines
- Able to clearly and correctly express complex technical concepts in English, both verbally and in writing
- Effective in basic documentation and diagram creation for customer and infrastructure needs
- Strong organizational, oral, and written communication skills
- Working knowledge of data security best practices
- Strives to grow within the team and personally as an engineer through education, certs, etc. and must have a “can do” attitude
- Experience with VMware vSphere, NSX-V & NSX-T SDN technologies
- VMware Cloud Foundation (VCF)
- Familiarity with Microsoft Hyper-V
- Experience with Arista Spine & Leaf Data Center deployments
- Scripting or automation capabilities using Python, Ansible, or similar technologies
Benefits
- Unlimited PTO and paid holidays
- Flexible work options, including a hybrid schedule with a mix of remote and in-office collaboration for employees located near one of the offices
- Health, dental, and vision coverage
- HSA and FSA plans, including company contributions to an HSA every paycheck
- Annual wellness reimbursement for physical and mental well-being expenses
- 401(k) with company match
- Casual, supportive culture with an emphasis on teamwork and accountability
- Recognition and rewards through regular programs highlighting employee contributions
- Professional development, including learning opportunities, training programs, and support for certifications
- Group volunteer opportunities and community initiatives
- 50% reimbursement on annual zoo membership
Company Overview
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