Note: The job is a remote job and is open to candidates in USA. Deepgram is hiring a Revenue Operations Analyst to build and operate the systems, data, and workflows that support its go-to-market organization. The role improves quote-to-cash, billing, data quality, and GTM systems while partnering with Finance, GTM Engineering, Sales, Customer Success, and Renewals to make commercial operations more reliable, scalable, and efficient.
Responsibilities
- Support and improve quote-to-cash workflows, including CPQ, order forms, contract changes, subscriptions, entitlements, and downstream system updates
- Partner with Finance and GTM Engineering on usage, billing, and monetization workflows, including reconciliation across CRM, product, billing, and finance systems
- Serve as a hands-on Salesforce and GTM systems operator, building reports, dashboards, flows, automations, and system enhancements
- Maintain strong data quality and governance across accounts, opportunities, contracts, usage, renewals, and customer records
- Troubleshoot and resolve GTM systems and process issues, identifying root causes rather than relying on manual workarounds
- Identify repetitive or high-friction workflows and help build automation and AI-enabled solutions to reduce manual effort
- Support the systems and reporting used to operationalize forecasting, routing, territory, quota, and commission decisions
- Partner with the Director, GTM Engineering on system requirements, testing, implementation, documentation, and ongoing optimization
- Help create scalable operating processes as Deepgram grows, while staying close to the day-to-day work that surfaces where systems need to improve
Skills
- 3–4+ years of experience in Revenue Operations, GTM Systems, Sales Operations, Business Systems, or a related role
- Strong hands-on Salesforce experience, including reporting, flows, automation, and data management
- Experience working across CRM, CPQ, billing, contract, or other GTM systems
- Strong analytical and problem-solving skills with high attention to detail
- A track record of improving workflows, not just executing existing processes
- Comfort using AI and automation tools to reduce manual work and improve operations
- Ability to work cross-functionally across GTM, Finance, and technical teams
- Experience in a usage-based or consumption-based business
- Experience with CPQ and contract-generation tools
- Familiarity with billing or metering systems
- SQL or experience working with GTM/customer data
- Experience with tools such as Claude, Cursor, n8n, Workato, Retool, or similar automation environments
- Experience in a high-growth SaaS or AI company
Benefits
- Offers Equity
- Offers Bonus
Company Overview