Note: The job is a remote job and is open to candidates in USA. The banking client is seeking an experienced nCino Administrator to administer, configure, and optimize its nCino platform. The role supports commercial and consumer lending operations by partnering with lending, operations, compliance, technology, and business teams on system solutions, troubleshooting, testing, enhancements, integrations, and user support.
Responsibilities
- Administer and support the nCino platform within a banking environment
- Configure nCino functionality, workflows, fields, page layouts, permissions, and business processes
- Support commercial and/or consumer lending processes and related system functionality
- Partner with lending, operations, compliance, and technology teams to gather requirements and translate business needs into system solutions
- Manage user access, roles, profiles, permissions, and security within nCino/Salesforce
- Troubleshoot system issues and provide timely resolution or escalation
- Support testing, deployments, enhancements, and system upgrades
- Develop and maintain documentation for configurations, processes, and system changes
- Assist with data management, reporting, dashboards, and system integrations
- Participate in UAT and coordinate with business users to validate system functionality
- Identify opportunities to improve lending workflows and automate manual processes
- Work with Salesforce administrators and development teams on integrations and more complex enhancements
- Monitor system performance and help maintain data quality and integrity
- Provide end-user training and ongoing support as needed
Skills
- • 3+ years of experience administering nCino or a closely related Salesforce-based banking/lending platform
- • Experience working within a bank, credit union, or financial services organization
- • Strong understanding of lending operations and banking workflows
- • Hands-on experience with Salesforce administration , including profiles, roles, permissions, objects, fields, workflows, and reports
- • Experience with nCino configuration and customization
- • Strong troubleshooting and analytical skills
- • Experience gathering requirements and working directly with business stakeholders
- • Strong communication and documentation skills
- • nCino Administrator certification or relevant nCino training
- • Salesforce Administrator certification
- • Experience with commercial lending, consumer lending, loan origination, or credit processes
- • Experience with nCino integrations and APIs
- • Experience supporting enterprise banking applications
- • Familiarity with Agile/Scrum methodologies
- • Experience with UAT, release management, and production deployments
- Candidates coming from a bank, credit union, or financial institution with hands-on nCino and Salesforce administration experience are strongly preferred
Benefits
- Remote work arrangement
- Contract duration of 12+ months
Company Overview