Note: The job is a remote job and is open to candidates in USA. Keune Haircosmetics is a B Corp focused on elevating the professional hairdresser through exceptional events and education. The National Events & Education Program Manager will oversee the execution of national events and education strategies, ensuring high standards and operational excellence in all activities.
Responsibilities
- Lead end-to-end planning and execution of national education events
- Own timelines, logistics, and operational readiness from concept to completion
- Ensure event environment reflects Keune’s premium brand standards
- Coordinate venue, vendors, materials, and on-site execution
- Serve as a key operational leader during live events
- Own EMS (Education Management System) accuracy and integrity
- Maintain educator calendars, bookings, and class tracking
- Ensure visibility of education activity across the organization
- Support reporting, tracking, and performance insights
- Help build scalable systems that support long-term growth
- Act as a central point of coordination for educator logistics and communication
- Support onboarding, scheduling, and alignment of educator assignments
- Ensure educators are supported, and set up for success
- Reinforce consistency in communication, expectations, and experience
- Maintain organization and accessibility of education assets (SharePoint, decks, tools)
- Ensure all materials are current, aligned, and easy to access
- Support preparation and distribution of content for events and training
- Uphold quality and consistency across all education materials
- Align timelines, messaging, and execution across teams
- Support major initiatives including Keune Academy, National Training, and future programs
- Serve as a connector across departments to ensure seamless delivery
- Continuously refine processes, tools, and workflows
- Support systems such as Planner and the National Events Command Center
- Identify gaps and proactively implement improvements
- Drive consistency, efficiency, and clarity across all operations
- Track attendance, feedback, and key insights
- Maintain organized records and reporting
- Support post-event recaps and learning loops
- Contribute to ongoing evolution of the education experience
- Other duties as assigned
Skills
- Exceptional organization and attention to detail
- Systems thinking and operational mindset
- Strong communication and alignment skills; making sure everyone is on the same page
- Problem-solving with a calm, solution-oriented approach
- Ownership, accountability, and follow-through
- Brand stewardship and pride in execution
- 3 years in event coordination, education operations, or similar role
- Experience with scheduling systems, project management tools, or EMS platforms
- Proven ability to manage multiple complex priorities simultaneously
- Regularity lift, transport and set up product, banners, signs, etc. for events. Occasionally lift and/or move up to 30 pounds
- Setting up and tearing down the venue sites
- Ability to travel and fulfill the demands of regional travel schedules is required which is approximately 25% - 30%
- Required to be ambulatory to move around freely between buildings, and between levels within buildings
- While performing the duties of this job, the associate may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals associated with office work
- The noise level in the work environment is usually normal
- Hybrid / remote (Atlanta area) with travel
- Event, studio, and salon environments
- Flexible schedule including evenings and weekends
- Experience in beauty, education, or premium brand environments preferred
Benefits
- Hybrid / remote (Atlanta area) with travel
- Flexible schedule including evenings and weekends
Company Overview