Note: The job is a remote job and is open to candidates in USA. Fearless is a digital integration consultancy focused on building a better tomorrow. The UX Designer (Consultant, Experience & Design) is responsible for ensuring products and services are intuitive and accessible, collaborating with Agile teams to translate requirements into effective design solutions.
Responsibilities
- Collaborate with Product Owners, Engineers, Designers, and other team members to conceptualize and prioritize product features, user flows, and interfaces aligned with customer goals, user needs, and business objectives
- Translate business, technical, and user requirements into effective design solutions, including personas, journey maps, storyboards, scenarios, and user flows
- Design wireframes, low- and high-fidelity mockups, and interactive prototypes supporting intuitive, accessible, and responsive user experiences
- Conduct and synthesize user research and stakeholder insights to inform design decisions and recommend improvements to products and systems
- Communicate research findings, design concepts, prototypes, and rationale clearly to stakeholders and team members to support decision-making
- Assess and improve product usability through rapid prototyping, usability testing, and iterative design
- Apply and maintain design systems, style guides, and component libraries to ensure consistency and scalability across products
- Work closely with engineers and technical leads to ensure designs are feasible, meet technical constraints, and are implemented per specifications
- Identify and communicate design and technical constraints and navigate trade-offs to deliver effective solutions
- Collaborate with subject matter experts and cross-functional teams to design and deliver minimum viable products (MVPs) that support new digital experiences
Skills
- 5+ years of experience in UX/UI or product design delivering user-centered digital products
- Experience working on large-scale public sector digital services, preferably within CMS, Medicare.gov, or similar government platforms
- Strong proficiency in Figma, including interface design, responsive layouts, prototyping, and documenting specifications for engineering teams
- Experience interpreting and applying style guides, component libraries, and design systems, including establishing or maintaining reusable design patterns
- Experience translating insights from quantitative and qualitative research into actionable design improvements
- Experience implementing Section 508 accessibility standards and accessibility best practices
- Experience gathering and analyzing quantitative data using tools such as Adobe Customer Journey Analytics
- Experience collecting qualitative research through user surveys and research tools such as Qualtrics
- Familiarity with Drupal (frontend or backend environments)
- Experience working with Storybook or similar tools for documenting and developing UI components
- Experience working in Agile environments, including familiarity with tools such as Jira and Confluence
- Ability to obtain and maintain Public Trust clearance
- Bachelor's degree or higher
Benefits
- Flexible, life-friendly schedules
- 100% coverage for our medical HSA plan + HSA contributions
- Dental & vision covered 100% for you and your dependents
- Competitive premiums for HMO/PPO and dependent coverage
- 401(k) with 4% match & immediate vesting
- Paid Parental Leave and 12 weeks paid FMLA
- Generous PTO, 11 Federal Holidays, a Birthday Holiday, and Sick Leave
- Up to 15 days for Jury Duty and Bereavement Leave
- Education, wellness, and tech allowances
- Referral bonus: $6K–$12K for each successful referral
- Pet insurance & discount plans
- Employee Assistance Program (EAP)
- Legal support, life insurance, disability coverage
- Performance-Based Bonuses: We believe your impact should be recognized. Our bonus program rewards both shared company success and individual contributions. Learn more about our bonus incentives here.
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