[Remote] Middleware Operations Manager

Note: The job is a remote job and is open to candidates in USA. Apexon is a company seeking a Middleware Operations Manager to lead operational strategies and ensure service reliability. The role involves incident management, production deployment oversight, and team leadership in a remote work environment.

Responsibilities

• Operational strategy, service reliability, and continuous improvement initiatives
• Real-time system monitoring, incident management, and escalation governance
• Production deployment oversight and operational readiness planning
• Management of managed file transfers, batch processing, and EDI transaction operations
• Team leadership, coaching, performance management, and resource planning
• Cross-functional collaboration with stakeholders, vendors, and SOP governance, root cause analysis programs, and operational excellence initiatives

Skills

• Datapower
• MFT
• MQ
• IBM
• Production support
• Splunk
• EDI X12
• SQL
• Production Issue SEV 1, 2, 3, 4 triage
• Incident Management (ServiceNow, Jira)

Company Overview

Apexon is a digital-first technology services firm, accelerating business transformation and delivering human-centric digital experiences. It was founded in 1996, and is headquartered in Santa Clara, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.apexon.com/.

Company H1B Sponsorship

Apexon has a track record of offering H1B sponsorships, with 32 in 2026, 117 in 2025, 73 in 2024, 83 in 2023, 106 in 2022, 99 in 2021, 135 in 2020. Please note that this does not guarantee sponsorship for this specific role.