Note: The job is a remote job and is open to candidates in USA. Blue Cross and Blue Shield of Kansas is a health insurance organization serving Kansans. The Senior Microsoft 365 Administrator will administer, optimize, and secure enterprise infrastructure, with a focus on Microsoft 365 services, while leading technical projects, improving processes, and mentoring team members.
Responsibilities
- Administer and support assigned infrastructure technologies to ensure reliability, availability, and performance
- Analyze business and technical requirements and develop infrastructure solutions that support organizational objectives
- Lead and support infrastructure projects using established project management methodologies
- Design, implement, and maintain infrastructure architecture, standards, procedures, and documentation
- Monitor infrastructure performance and perform maintenance, upgrades, and remediation activities
- Evaluate infrastructure processes and recommend improvements that enhance efficiency, service quality, and cost effectiveness
- Develop project estimates, resource requirements, and cost analyses to support planning and decision making
- Collaborate with business leaders, vendors, and technical teams to deliver technology solutions and service commitments
- Provide technical guidance, mentoring, and knowledge sharing to team members and stakeholders
- Ensure compliance with organizational standards, security requirements, governance frameworks, and business continuity practices
- Must be accessible via mobile services (i.e. text, voice, data) during non-working hours for upgrades, system outages, and configuration changes
Skills
- Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment
- Advanced knowledge of enterprise infrastructure technologies, architecture, and system administration principles
- Knowledge of networking, security, operating systems, storage, databases, disaster recovery, and related technologies
- Strong analytical and problem-solving skills with the ability to assess impacts and implement effective solutions
- Ability to plan, coordinate, and manage complex technical projects and initiatives
- Skill in developing and maintaining technical documentation, procedures, and standards
- Strong verbal and written communication skills with the ability to communicate technical concepts to diverse audiences
- Ability to organize work, manage competing priorities, and meet deadlines
- Ability to build collaborative relationships and influence stakeholders across technical and business functions
- Knowledge of IT service management, change management, and industry best practices such as ITIL, COBIT, and Agile
- Ability to work independently, exercise sound judgment, and provide technical leadership and mentoring
- High school diploma or equivalent required
- Technical training with certification in assigned technology is required as applicable
- Minimum of eight years' experience in I.T. and/or application development required
- Prolonged periods of sitting at a desk and working on a computer
- Manual dexterity to operate a keyboard, mouse, and other IT-related tools
- Ability to work in a standard office environment, including attending meetings in person or virtually
- Bachelor's degree or completion of a Computer Science Program from a Technical Trade School preferred
- Demonstrated experience with managing assigned technology by performing regular and critical maintenance tasks within defined service levels preferred
- Experience administering Microsoft 365 services including, Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, Power Platform and Microsoft Entra ID, preferred
- Experience planning and executing Microsoft 365 migrations and tenant modernization projects, preferred
- Experience managing Microsoft Entra ID, Conditional Access, Authentication Methods, and Identity Governance, preferred
- Experience with Microsoft Purview including Sensitivity Labels, Data Loss Prevention, Information Protection, and Records Management, preferred
- Familiarity with Defender for Office 365 and Proofpoint security/compliance solutions, preferred
- Experience designing and implementing guest access and external collaboration controls, preferred
- Advanced PowerShell experience for Microsoft 365, Exchange Online, SharePoint Online, and Microsoft Graph, preferred
- Experience creating automation solutions using PowerShell, Graph API, or Ansible, preferred
- Experience serving as an escalation point for complex Microsoft 365 issues, preferred
Benefits
- Paid vacation and sick leave
- Paid maternity and paternity leave available immediately upon hire
- Ongoing training and development programs
- Flexible work environment
- Incentive pay program (EPIP)
- Health, vision, and dental insurance
- 6 weeks paid parental leave for new mothers and fathers
- Fertility and adoption assistance
- 2 weeks paid caregiver leave
- 401(k) plan matching up to 5%
- Tuition reimbursement
- Health and fitness benefits, discounts, and resources
- Eligible to work remote, hybrid, or onsite in accordance with the Telecommuting Policy
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