Note: The job is a remote job and is open to candidates in USA. Potbelly Sandwich Works is seeking a Marketing Operations Coordinator to bring structure to marketing teams and keep campaigns, systems, data, and processes running smoothly. The role coordinates campaigns and projects, supports marketing technology and CRM platforms, maintains accurate data, tracks leads, prepares reports, and improves operational processes.
Responsibilities
- Coordinate marketing campaigns and projects from planning through completion
- Keep marketing calendars, project timelines, and campaign details organized and up to date
- Support email marketing, CRM, lead management, and other marketing technology platforms
- Help maintain clean and accurate customer and prospect data
- Work with sales and marketing teams to make sure leads are tracked, followed up on, and routed properly
- Assist with campaign setup, testing, reporting, and performance tracking
- Pull together regular marketing reports and help turn data into useful insights
- Identify gaps or repetitive processes and suggest simple ways to improve them
- Coordinate with internal teams and external partners when needed
- Document processes so the team knows what needs to happen and how to get it done
- Take on the occasional unexpected project—because marketing rarely goes exactly according to plan
Skills
- 1–3 years of experience in marketing, marketing operations, project coordination, or a related role
- Strong organizational skills and an ability to manage multiple priorities
- Good attention to detail without losing sight of the bigger picture
- Comfortable working with spreadsheets, data, and marketing technology
- Clear and thoughtful communication skills
- A practical, problem-solving mindset
- Someone who follows through and can be trusted to own their responsibilities
- A willingness to learn new tools and processes
- Experience with a CRM or marketing automation platform is helpful, but not required
Benefits
- Opportunity to work closely with different parts of the business and gain a real view of how marketing works from the inside
- Room to learn, take ownership, and grow your skills
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