Note: The job is a remote job and is open to candidates in USA. Healing Souls LLC is a holistic wellness organization offering coaching, herbal wellness services, workshops, and organizational wellness programs. The Marketing Intern supports social media and content creation, CRM and prospect engagement, marketing pipeline tracking, reporting, and strategies to grow the brand and convert prospects into clients.
Responsibilities
- Manage and schedule social media posts across designated platforms
- Develop creative content ideas that promote Healing Souls' services, workshops, events, and wellness programs
- Assist with creating captions, graphics, promotional materials, and digital campaigns
- Monitor audience engagement, comments, messages, and inquiries
- Identify social media trends and recommend strategies to increase brand awareness, reach, and engagement
- Track social media performance and provide recommendations for improvement
- Maintain and update the organization's CRM system to ensure prospect and client information is accurate and organized
- Monitor incoming leads and ensure prospects are entered into the appropriate stages of the marketing and sales pipeline
- Develop and maintain a consistent follow-up process to keep prospects engaged
- Communicate with prospective clients through approved email, phone, and other outreach channels
- Send follow-up messages, service information, promotional materials, and meeting reminders as appropriate
- Identify inactive or unresponsive prospects and recommend re-engagement strategies
- Monitor prospects as they move through the marketing and sales pipeline
- Track inquiries, follow-ups, consultations, and prospective service agreements
- Help guide interested prospects toward becoming active clients by providing timely information and coordinating next steps with the appropriate team members
- Collaborate with leadership and the community management team to ensure prospects receive consistent communication
- Identify potential barriers to conversion and recommend ways to improve the client acquisition process
- Maintain accurate records of prospect status, communication history, and conversion outcomes
- Follow up with team members regarding assigned leads, pending communications, and outstanding tasks
- Coordinate with leadership and other departments to support marketing and client engagement goals
- Prepare weekly or monthly marketing reports detailing outreach activity, prospect engagement, pipeline progress, and campaign performance
- Track key performance indicators (KPIs), including social media engagement, new leads, follow-up completion, and prospect-to-client conversions
- Present findings and recommendations to leadership to support data-informed decisions
- Research target audiences, competitors, industry trends, and potential marketing opportunities
- Brainstorm innovative marketing campaigns to promote Healing Souls' services and increase client enrollment
- Recommend strategies for email marketing, social media campaigns, referral programs, and partnership promotions
- Assist with developing promotional campaigns for wellness workshops, coaching services, herbal wellness offerings, and corporate wellness programs
- Identify opportunities to improve brand visibility, strengthen customer relationships, and increase revenue
- Test new marketing approaches and evaluate their effectiveness using available performance data
Skills
- Currently pursuing a bachelor's or master's degree in Marketing, Business Administration, Business Management, or a related field
- Strong written and verbal communication skills
- Knowledge of social media platforms and digital marketing practices
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks, meet deadlines, and follow through on responsibilities
- Interest in CRM systems, lead management, sales funnels, and customer engagement
- Creative thinking and problem-solving skills
- Comfortable working independently and collaborating with a team
- Proficiency in common digital tools, spreadsheets, email, and document creation
- Willingness to learn new marketing platforms, systems, and strategies
- Experience with CRM platforms
- Familiarity with social media scheduling tools and content creation platforms such as Canva
- Experience with email marketing, digital campaigns, analytics, or sales pipeline management
- Previous experience in marketing, sales, customer service, or business development
Benefits
- Practical experience in digital marketing and social media management
- Practical experience in CRM administration and prospect relationship management
- Practical experience in sales pipeline tracking and client conversion strategies
- Practical experience in marketing analytics and business reporting
- Practical experience in campaign development and brand positioning
- Practical experience in customer engagement, lead nurturing, and retention
- Practical experience in strategic marketing and business growth
Company Overview