Note: The job is a remote job and is open to candidates in USA. Bugcrowd is a leading company in modern crowdsourced security, empowering organizations to combat threats using a unique platform that combines data and AI with the expertise of elite hackers. The Manager, Security Operations will lead a team of Security Consultants, focusing on triaging and resolving security submissions while driving operational excellence and team development. This role requires strong technical skills in application security and incident response, along with proven leadership abilities.
Responsibilities
- Lead, coach, and develop a team of Security Consultants through regular feedback, career development, and performance management
- Serve as a subject matter expert in at least one security specialty (web, network, cloud, or mobile) and provide technical guidance to internal and external stakeholders
- Demonstrate expertise across all vulnerability submission types and support complex escalations and appeals, partnering with other business units as needed
- Drive operational excellence by measuring team performance, identifying opportunities for automation, and implementing process improvements
- Plan, prioritize, and manage team workloads while adapting to changing business needs and customer priorities
- Mentor team members and contribute to the growth of the broader security organization through knowledge sharing and technical leadership
- Build strong cross-functional partnerships to improve workflows and deliver high-quality customer outcomes
- Lead effective meetings, clearly communicate priorities, and ensure timely execution of action items
- Act as a trusted advisor to leadership and customers by providing sound technical judgment and operational insight
- Stay current on security industry standards, emerging threats, and best practices to continuously improve team capabilities
Skills
- 5+ years of experience in Security Operations, Application Security, Incident Response, Vulnerability Management, or a related field
- Previous experience leading, supervising, or mentoring technical teams
- Strong understanding of common vulnerability classes, including the OWASP Top 10
- Experience with incident response, vulnerability triage, and validation
- Excellent analytical, problem-solving, organizational, and decision-making skills
- Exceptional written and verbal communication skills with the ability to influence technical and non-technical stakeholders
- Proven ability to manage multiple priorities in a fast-paced environment
- OSCP or a comparable security certification, or equivalent hands-on offensive security or vulnerability research experience
- Experience using Python to automate workflows or process operational data
- Experience using Tableau or similar business intelligence tools to create dashboards and drive data-informed decisions
- Demonstrated success implementing operational improvements through metrics, automation, and continuous improvement initiatives
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