Note: The job is a remote job and is open to candidates in USA. EMPLOYERS is a dynamic provider of workers' compensation insurance and services, seeking a goal-oriented individual for the Manager, Product Management role. This position involves leading a team of product managers, driving execution, team development, and operational excellence while ensuring customer-centric decision-making and cross-functional collaboration.
Responsibilities
- Lead and manage a team of 2-3 product managers, providing coaching, mentoring, and performance management
- Set clear individual goals, success metrics, and accountability measures
- Conduct regular one-on-ones and provide constructive feedback
- Identify skill gaps and implement targeted development plans to build team capabilities
- Create a collaborative, high-performing culture that embraces continuous learning and improvement
- Support career growth and advancement opportunities for team members
- Ensure the team executes on strategic priorities and delivers measurable impact to the organization
- Monitor team productivity, quality of work, and adherence to timelines
- Manage competing priorities and scope to fit deliverables into development iterations
- Demonstrate how team outcomes align with broader organizational goals
- Drive accountability for results while maintaining flexibility to adapt to changing requirements
- Provide regular visibility to leadership on progress, challenges, and impact
- Collaborate effectively with engineering, product, design, analytics, business stakeholders, and leadership to deliver end-to-end solutions
- Serve as a bridge between technical and business teams, ensuring shared understanding of goals and requirements
- Facilitate communication and alignment across teams
- Build and maintain strong stakeholder relationships
- Translate complex requirements and dependencies into actionable plans
- Resolve cross-team conflicts and support dependencies proactively
- Drive a customer-centric mindset within the team
- Support user research activities, customer interviews, and direct customer engagement
- Help translate customer insights into actionable solutions and requirements
- Ensure solutions meet customer needs while aligning with business objectives
- Advocate for customer perspective in prioritization and trade-off decisions
- Evaluate current processes and identify opportunities for enhancement
- Implement best practices that improve efficiency and quality
- Stay current with industry trends and methodologies in your discipline
- Share knowledge and insights across teams to drive innovation
- Establish and communicate clear standards and practices for team deliverables
- Monitor KPIs and metrics to track performance and drive continuous improvement
- Support product managers in developing and maintaining roadmaps aligned with strategic vision
- Coach team members in roadmap prioritization, customer research, and product decision-making
- Lead product planning and goal-setting activities that cascade team objectives
- Facilitate cross-functional product planning with engineering, design, and analytics
- Support go-to-market activities and product launch coordination
- Help translate complex product requirements into effective communication for stakeholders
Skills
- 6+ years of professional experience with demonstrated success in delivering results
- 2+ years of people leadership experience with evidence of successfully leading, mentoring, and developing team members
- Proven track record of managing full project/product lifecycle from concept through delivery
- Strong analytical and problem-solving skills with ability to make data-driven decisions
- Excellent communication and facilitation skills (written, verbal, and visual) with ability to present complex information to diverse audiences
- Experience working in cross-functional teams and building effective stakeholder relationships
- Demonstrated customer-centric mindset with experience translating customer insights into actionable requirements
- Proficiency with relevant collaboration and project management tools
- Experience working in agile development environments
- Strong organizational skills with ability to manage multiple priorities and changing requirements
- High emotional intelligence and empathy; ability to understand and address team, customer, and stakeholder needs
- Comfortable in fast-paced environments subject to rapid change and innovation
- 5+ years of product management experience
- Experience in enterprise software, financial services, or insurance product management
- Familiarity with agile/scaled product development frameworks
- Experience with roadmapping tools and analytics platforms
- Experience in fintech, enterprise software, or insurance technologies
Company Overview