Note: The job is a remote job and is open to candidates in USA. GXO Logistics provides supply chain solutions using technology and logistics services. The Operations Program Coordinator will support machine learning infrastructure and data center operations by coordinating server and rack requirements, monitoring deployments and shipments, resolving issues, maintaining documentation, and supporting strategic infrastructure initiatives.
Responsibilities
- Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner
- Provide dedicated program management support, including deployment issue resolution, program performance monitoring, and adherence to Service Level Agreements (SLAs)
- Ensure maximum efficiency and optimization in rack integration and hardware movement to ensure attainment of operational success, efficiency, and quality goals
- Properly monitor critical infrastructure shipments to ensure on-time accurate, and satisfactory deliveries; troubleshoot and resolve supply chain discrepancies as needed
- Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives
- Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals
- Identify strategies to increase asset utilization from internal clients and/or to better manage existing rack space opportunities
- Correctly enter data into the Data Center applicable applications/programs tools and maintain/generate required reports
- Properly process, audit, and file various documentation related to Core Enablement activities
- Support a Lean culture within the server staging and data center workflow
Skills
- This role is open to candidates based remotely anywhere in the US
- Ability to travel up to 75% of the
- Must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations
- Familiarity and ability to comply with TSA security procedures
- Ability to travel domestically via road, rail and air as required for the role and pursuant to Company travel and expense requirements
- Bachelor's degree or equivalent related work or military experience
- Lift objects of various shapes, sizes and weights
- Stand, sit or walk for extended periods of time
- Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
- Handle or manage tools or equipment
- Tolerate hot or cold warehouse environments
- 2 years of experience in Data Center operations, ML hardware logistics, or supply chain
- Project management experience and knowledge of the high-density server/rack vertical
- Experience with Microsoft Office and DCIM/Inventory Management software
- A highly organized and detail-oriented work style with a proactive and professional attitude
- Excellent creative thinking and problem-solving skills; able to be conclusive, results-oriented, and strategic in thinking regarding technical constraints
- The ability to work with minimal supervision, maintain confidentiality when appropriate, produce accurate output, and meet deadlines
- The ability to build and maintain effective, reciprocal work relationships within and outside of the company (specifically with Infrastructure teams)
Benefits
- Full health insurance, including medical, dental, and vision coverage
- 401(k)
- Life insurance
- Disability insurance
- Remote work from anywhere in the US
Company Overview
Company H1B Sponsorship