Note: The job is a remote job and is open to candidates in USA. FedEx Dataworks is engineering the future of connection by building a supply chain intelligence platform. They are seeking a visionary Manager, Product Design to lead a team of designers and shape design operations, ensuring customer-centered experiences that redefine the logistics industry.
Responsibilities
- Leads a team of designers from conception to completion
- Serves as strategic orchestrator that balances design execution, user advocacy and strategic business alignment
- Uses experience to define methods, techniques and evaluation criteria
- Works with team to set guidelines, policies and success metrics
- Ability to resolve conflict at the team and project level as it relates to design
- Demonstrates an eagerness to learn and improve constantly as a people manager. Sets the example for their team and encourages growth and improvement through education
- Ability to resolve conflict in a mature and efficient manner
- Develops and provides guidance for direct report(s) to grow in their craft
- Responsible for vetting potential candidates to ensure both a cultural and experience fit. Plays an important role in the hiring process both in and outside of the design org
- Seen as a leader and fosters a psychologically safe environment for direct reports
- Partners with Product & Engineer leadership to define product taxonomy, user journeys and strategic roadmaps for complex, multi-faceted product offerings
- Maintains a high bar for user experience, ensuring solutions are not only visually compelling but solve intricate supply chain, data or orchestration challenges gracefully
- Establishes scalable processes for design delivery, component libraries and cross-functional handoffs to ensure team operates efficiently
- Prioritize strategic research initiatives and foster a culture where data and insights drive design decisions
Skills
- Bachelor's degree/equivalent in Design, Business or related field
- Five to eight (5-8) years experience in design, design thinking, or related discipline, related to projects with ambiguous changes and a highly collaborative environment, including clients in an agency environment
- Advanced knowledge of leading teams throughout the design process
- Advanced human relations and communication skills, including written, verbal, presentation, and digital presentation software
- Advanced understanding for user behaviors as it informs design
- Information Architecture & Taxonomy Management
- Systems Thinking
- Data visualization
- Service Design
- Interaction Design
- Design operations
- Data-informed decision making
- Cross-functional influence
- Stakeholder management
- Design System Management
Benefits
- The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Company Overview