Note: The job is a remote job and is open to candidates in USA. AfterShip is a post-purchase SaaS company transforming the global eCommerce landscape through automation platforms for merchants. The Manager, Marketing Creative will build and lead a distributed creative team, evolve the company’s brand system, direct marketing creative, and develop scalable AI-powered production workflows.
Responsibilities
- Build, lead, and grow a high-performing, distributed team of designers through hiring, coaching, mentoring, performance management, and career development
- Set the creative vision for AfterShip's brand system, partnering closely with the VP, Marketing to evolve our identity as the company grows
- Own creative direction across every marketing surface—including paid campaigns, product launches, sales enablement, lifecycle marketing, social, email, and AfterShip.com—ensuring consistently high creative standards
- Build and scale an AI-powered creative production engine that combines cloud-based workflows, automation, and design systems to enable high-volume, high-quality creative output
- Create systems that empower non-designers to self-serve routine creative needs, allowing your team to focus on high-impact strategic work
- Lead creative planning and prioritization across Product Marketing, Growth, Partnerships, and other cross-functional teams to ensure the highest-impact work ships quickly
- Manage external freelancers and creative agencies, providing clear direction, maintaining quality standards, and scaling capacity when needed
- Continuously improve creative operations, processes, and team effectiveness to help AfterShip scale efficiently
Skills
- 3+ years of people management experience, with a proven track record of hiring, managing, coaching, and developing creative teams while fostering a high-performance culture
- Experience building or scaling a creative organization, including establishing processes, workflows, and quality standards that enable teams to produce exceptional work at scale
- Direct experience leading or contributing to a brand evolution or rebrand. You understand how to evolve a brand system across multiple channels while maintaining consistency and momentum
- Experience partnering cross-functionally with Product Marketing, Growth, Partnerships, Product, and other stakeholders to balance creative excellence with business objectives
- A strong point of view on modern visual identity and brand design, with excellent creative judgment and awareness of contemporary design trends, especially for technology and AI-native products
- AI-fluent, with hands-on experience leveraging AI tools to accelerate creative production and designing AI-powered workflows that improve quality, speed, and scalability
- In-house B2B SaaS or DTC e-commerce experience preferred
- Proven success leading distributed teams and collaborating across time zones
Benefits
- Remote-first work setup
- Healthcare coverage offered from day 1
- Retirement plans including company match
- Unlimited PTO
- Annual learning & wellness benefit
- Monthly book perk
- Career progression & professional development
- Employees work from home or on a hybrid-flexible basis in hub locations
- Flexible hours depending on your time zone
Company Overview