Note: The job is a remote job and is open to candidates in USA. CVS Health is dedicated to building a more connected and compassionate health experience. The Digital Product Manager will define, build, and enhance digital products, collaborating with various teams to meet customer needs and business objectives.
Responsibilities
- Own the product roadmap, backlog, and priorities for one or more digital products or capabilities
- Partner with business, technology, UX, analytics, and operations teams to define product requirements and deliver customer-focused solutions
- Translate business needs into epics, features, user stories, and acceptance criteria that enable efficient product development
- Drive products through the full product lifecycle, including discovery, planning, development, testing, launch, and ongoing optimization
- Prioritize investments and enhancements based on customer feedback, business value, strategic objectives, and data-driven insights
- Lead agile product management activities, including backlog refinement, sprint planning, user acceptance testing, and release readiness
- Define and monitor key performance indicators to measure product adoption, customer satisfaction, operational efficiency, and business impact
- Analyze customer behavior, feedback, and market trends to identify opportunities for innovation and continuous improvement
- Communicate product vision, roadmap, progress, risks, and outcomes to stakeholders and leadership
- Build strong cross-functional partnerships to align priorities, remove barriers, and ensure successful product delivery
Skills
- 3+ years of experience in Product Management, Digital Product Management, Business Analysis, or related fields
- Experience defining and delivering customer-facing or enterprise digital products
- Strong analytical, problem-solving, and decision-making skills
- Experience gathering requirements and translating business needs into actionable product solutions
- Strong collaboration and stakeholder management skills
- Experience working within Agile product development environments
- Strong written and verbal communication skills
- Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment
- Experience managing digital web, mobile, platform, or API-based products
- Experience partnering closely with engineering, UX, data, and business teams to deliver product outcomes
- Experience using customer research, analytics, and experimentation to inform product decisions
- Experience in healthcare, pharmacy benefits, insurance, or other highly regulated industries preferred
- Bachelor's degree or equivalent combination of education and experience
Benefits
- Eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above
- Comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility
Company Overview
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