Note: The job is a remote job and is open to candidates in USA. Trimble Inc. is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. They are seeking a Manager for the Customer Master Platform to lead the design and execution of their MDM ecosystem, ensuring trusted customer identity and scalable integrations across the enterprise.
Responsibilities
- Own End-to-End Delivery: Lead the technical design, configuration, and implementation of Trimble's enterprise Customer Master platform using commercial MDM tooling (e.g., Informatica, Reltio, SAP MDG, Oracle CDM, etc.)
- Engine Optimization: Configure and customize the MDM engine, including customer/account data models, match & merge rules, survivorship and golden record logic, and data quality/validation rules
- Integration Architecture: Lead the design and implementation of robust integrations between the MDM platform and upstream source systems (CRM, ERP, ecommerce, onboarding systems) as well as downstream consumer systems (billing, entitlement, analytics, IAM, customer portals)
- Scalability & Resiliency: Guide the team in building and maintaining custom integrations, adapters, API-first/event-based architectures, and proxy/abstraction layers to decouple consumers from the platform while ensuring high performance and operational readiness
- Lead & Mentor: Hire, lead, and grow a high-performing, cross-functional team of MDM platform engineers, integration engineers, and middleware specialists
- Agile Execution: Drive sprint planning, delivery commitments, execution quality, and incremental delivery using agile practices
- Technical Direction: Provide architecture guidance, conduct design reviews for long-term maintainability, and offer hands-on problem-solving
- TDMO Partnership: Partner closely with Trimble's Data Management Office (TDMO) to translate enterprise governance policies into executable MDM configurations, implementing stewardship workflows, exception handling, data lineage, and auditability requirements
- Stakeholder Engagement: Collaborate with business stakeholders to understand customer data definitions, usage, and align customer hierarchies/relationships with business needs
- Cross-Platform Alignment: Partner with other Platform & Product teams to support change management, drive platform adoption, and achieve effective downstream integrations
Skills
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field
- 8+ years of experience in enterprise systems, data platforms, or integration engineering, with 4+ years of dedicated experience delivering and managing enterprise Customer Master / MDM platforms in production
- Proven hands-on experience implementing a commercial MDM tool (Informatica, Reltio, SAP MDG, Oracle CDM, etc.)
- Deep understanding of customer master data concepts, golden record vs. source of truth patterns, match/merge/survivorship strategies, and customer hierarchy/relationship modeling
- Strong experience with REST APIs, event-driven architectures, middleware, integration patterns, proxy layers, cloud-based platforms, and modern SDLC practices
- Demonstrated ability to lead and mentor technical teams in complex, global, matrixed delivery environments (including onshore/offshore models)
- Strong capability to translate ambiguous business requirements into prioritized technical backlogs and drive alignment across cross-functional groups
- Experience working directly with Data Governance frameworks and stewardship operating models
- Exposure to Customer 360, advanced analytics, or downstream data consumption use cases
- Familiarity with IAM, entitlement, billing, or customer-facing platforms
- Exposure to AI-assisted matching or advanced entity resolution techniques
- Experience in highly regulated or large-scale enterprise environments
Benefits
- Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans.
- Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
- If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
Company Overview
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