Note: The job is a remote job and is open to candidates in USA. Renovation Brands is focused on creating engaging home improvement product offerings via Ecommerce. They are seeking a Sales Representative to manage inbound customer inquiries, guide customers through the sales process, and eventually engage in outbound prospecting to generate new sales opportunities.
Responsibilities
- Influence sales by managing inbound customer inquiries
- Handle customer calls in a professional and personable manner
- Respond quickly and accurately to customer inquiries via telephone, email, and chat
- Close sales and achieve monthly quotas
- Gradually increase outbound prospecting activities as onboarding is completed and product knowledge is developed
- Proactively identify and engage prospective customers to generate new sales opportunities and build the pipeline
- Deliver precise and prompt estimates to customers with proactive follow up to secure the sale
- Monitor order status to ensure accurate and timely processing
- Navigate company specific system, NetSuite, to enter estimates, orders, and document sales inquiries
- Set up and maintain accurate records and notes in NetSuite
- Computer data entry for orders or sales
- Report trends related to sales questions, product specifications, and customer desires
- Complete ad hoc projects and tasks related to sales/product issues
- Collaborate with Resolutions, Operations, Accounting, and other departments in regard to timely resolution of customer issues
- Make recommendations for process improvements
- Report website problems and inconsistencies
- Stay informed and knowledgeable on all assigned products
- Identify cost-effective benefits of various products
- Correspond with suppliers on product issues and needs
Skills
- 3+ years of inside sales experience within Commercial Interiors and/or Building Materials industries
- Established sales skills and proven sales record
- Customer service oriented, with the ability to meet sales goals
- Proficient computer, typing data entry skills
- Ability to thrive in a fast-paced, changing environment
- Strong organization and time management skills
- Ability to multitask and work independently
- Excellent written and verbal communication skills
- HVAC selling experience is a nice-to-have
Benefits
- Uncapped sales commission plan. Paid monthly.
- Medical, Dental, and Vision plans
- 401(k) Safe Harbor Plan with 4% employer match dollar for dollar
- Paid vacation allocated by position, and numerous paid holidays
- Paid Parental Leave
- Paid Sick Days (based on applicable state laws)
- Employee Discount program across all brands at a price of 10%-20% above cost
- Voluntary Life Insurance & Disability Insurance
- Voluntary Accident & Critical Illness Insurance
- Employee Referral Program w/Monetary Bonus
- Discounts through LifeMart
Company Overview