Note: The job is a remote job and is open to candidates in USA. GO - Global Outsourcing is recruiting a Leisure Business Development Manager to drive sales growth for a global hotel company's resort and all-inclusive portfolio. The role manages leisure agency and wholesaler relationships, develops data-driven commercial strategies, conducts sales presentations and advisor engagements, coordinates events, and tracks performance and activities in Salesforce.
Responsibilities
- Manage and grow relationships with assigned leisure agencies and wholesalers within a designated region to achieve room night and market share growth
- Build and maintain productive relationships with wholesale partner BDMs through joint sales calls, trainings, webinars, and regional events
- Conduct regular virtual and in-person sales calls, webinars, and advisor visits to promote awareness of company’s resort and all-inclusive portfolio
- Deliver polished and relevant sales presentations and materials to maximize booking potential
- Attend and host travel advisor engagement events across leisure, wholesale, resort, and all-inclusive segments
- Analyze market indicators, room night data, partner performance, and industry metrics to categorize and prioritize accounts
- Develop tailored sales strategies for each agency using data-driven insights
- Customize content and presentation materials to align with performance trends and agency needs
- Monitor account performance to identify drivers of growth or decline and proactively pursue new business opportunities
- Strategically manage call frequency and engagement cadence to maximize ROI across the agency and wholesaler portfolio
- Collaborate with company teams to organize and execute territory events, activations, and joint initiatives
- Engage with the maximum number of advisors during each activity to broaden commercial impact
- Maintain positive, professional participation in all team meetings and conference calls
- Build and sustain strong working relationships with internal stakeholders
- Maintain accurate and timely documentation of all activities and interactions in Salesforce
- Keep Outlook calendar updated with planned travel, appointments, and agency activity
- Use Salesforce to track performance and measure progress toward objectives
- Demonstrate strong attention to detail in tracking, documenting, and following through on tasks
- Manage expenses and submit reports weekly
- Maintain a high standard of professional business appearance in all meetings and sales calls, consistent with company brand expectations
- Store collateral and equipment securely in an accessible, weatherproof location
- Follow company guidelines regarding the use of company equipment
- Ensure vehicles (when used with colleagues or leadership) are clean and presentable
- Flexibility to support occasional additional hours or ad hoc tasks depending on business needs
Skills
- Experience in leisure, luxury, or wholesale travel sales; hospitality or hotel sales experience preferred
- Strong communication, presentation, and relationship-building skills
- Ability to analyze commercial data and translate insights into actionable strategies
- Proficiency in Salesforce, Microsoft Outlook, Word, Excel, and PowerPoint
- Strong organizational skills with attention to detail and follow-through
- Comfortable traveling approximately 30-50% within the designated region, with occasional international trips
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Professional appearance and adherence to company brand standards
- Flexibility to support occasional additional hours or ad hoc activities when needed
- Candidates must be based in the specified location and live within reasonable proximity to major airports to support required travel
Benefits
- Paid Time Off (PTO)
- Eligible for an annual performance-based incentive opportunity of up to 10% of base salary.
- 401(k) with 3% employer match (after probationary period)
- Fully employer-paid medical, dental, and vision insurance for the employee
- Mobile phone allowance
- Fully remote position based in the New York City metropolitan area
Company Overview