Note: The job is a remote job and is open to candidates in USA. O2 Technologies, Inc. is seeking a Fleet Operations Forecaster to support operational planning and performance optimization. The role focuses on modeling and forecasting, staffing and capacity analytics, workforce data analysis, decision support, dashboard development, and cross-functional operational leadership support.
Responsibilities
- Operational Modeling & Forecasting
- Staffing & Capacity Planning Analytics
- Queueing Theory (Erlang) Staffing Models
- Workforce Data Analysis & Gap Identification
- Operational Readiness & Service Performance Optimization
- Decision Support Analytics
- Dashboard Development & Operational Metrics Reporting
- Ad Hoc Operational Analysis
- Cross-functional Operational Leadership Support
Skills
- • SQL
- • Python / Pandas
- • Looker / Tableau / Databricks
- • Data Extraction & Transformation
- • Data Visualization & Dashboarding
- • Statistical Modeling
- Bachelor's Degree in Data Science, Statistics, Operations Research, Economics, Industrial Engineering, Systems Engineering, Computer Science
- • Fleet Operations
- • Service Operations
- • Contact Center Operations
- • Transportation / Logistics
- • Large-scale Service Environments
- • Workforce Management Platforms
- Master's Degree in Data Science
- Master's in Operations Research
- PhD in Statistics
- MBA (Operations Analytics)
Company Overview
Company H1B Sponsorship